topic Re: Auto refresh in QlikView

Auto refresh

dp36 — Mon, 26 Jan 2026 21:26:37 GMT

Hello,

I am receiving failure for Auto refresh in QlickView app after changing the use account into windows service of QlikView.

Any help will be appreciated.

Thanks

Re: Auto refresh

Chip_Matejowsky — Wed, 19 Jan 2022 15:27:20 GMT

Hi @ Dp36,

First thing I would check is that if new QV service account has permissions to the source data. Typically with reload failures, you want to review the task log of the failed reload task along with the document log of the QVW file associated with the failed task. By default, the task logs are stored in %ProgramData%\QlikTech\DistributionService\1\Log\DateOfTask\NameOfTask. If you have configured the QDS Application Data Folder in a different folder, you can check the location by looking in the QMC > System > Setup > Distribution Services > QDS@ > General tab.

If document logging is enabled, it will be stored in the same directory in which the QVW file is housed. If document logging is not enabled, you will need to open the QVW file in QlikView Developer, click Settings > Document Properties > General tab and ensure the Generate Logfile checkbox is ticked. Then run the reload task so that the document log is generated.

Best Regards

Re: Auto refresh

dp36 — Wed, 19 Jan 2022 15:18:26 GMT

"System error: Failed to open file in write mode for file:"

The log file is indicating this error. While my user has full control to the folder where QVD exist.

Re: Auto refresh

Chip_Matejowsky — Wed, 19 Jan 2022 15:27:43 GMT

Hi @dp36
The "System error: Failed to open file in write mode for file:" error is typically associated with QVD's being locked. Have a look at the following articles:

How to resolve problems related to locked QVD files

Concurrent Read and Write from/to a QVD file may result in one of the tasks failing

Process Monitoring - How to find locked files and the processes locking them

Best Regards