topic Re: Assigned CALs tab shows nothing in QlikView

Assigned CALs tab shows nothing

sudeepkm_analog — Mon, 26 Jan 2026 18:19:17 GMT

Our Server's User CALs are all occupied. When I tried to release some of them I found that the QMC> System > Licenses > QlikView Server > Client Access Licenses (CALs) > Assign CALs tab returns nothing. It didn't show the User Names as it appears in our other lower QV environments. any suggestions. thanks in advancee.

Re: Assigned CALs tab shows nothing

Daniele_Purrone — Fri, 16 Jan 2026 14:12:53 GMT

You might have corrupt pgo files.
You can save them as xml, and check if you are able to read the assignments there:
https://community.qlik.com/t5/Official-Support-Articles/Reading-PGO-contents-and-CAL-assignments-PGO-to-XML/ta-p/1710604

Then it might be worth deleting the pgo and recreating the assignments according to the xml.

Re: Assigned CALs tab shows nothing

sudeepkm_analog — Fri, 16 Jan 2026 22:59:49 GMT

Hi @Daniele_Purrone thanks so much for your answer. is it possible to modify the CAL PGO file. if we convert that to xml then how do we save it back to .dat file so that the Server can take the updated file. Please let me know if there is way. thanks.

Re: Assigned CALs tab shows nothing

Daniele_Purrone — Mon, 19 Jan 2026 10:21:37 GMT

It's not possible to do that. The workaround is to use the xml file as a reference for recreating the assignments in the QMC.

Re: Assigned CALs tab shows nothing

sudeepkm_analog — Mon, 19 Jan 2026 15:24:00 GMT

thanks so much @Daniele_Purrone for your suggestion.