topic Re: Why users can't see a new category on the AccessPoint in QlikView

Why users can't see a new category on the AccessPoint

NenadV — Mon, 26 Jan 2026 18:19:17 GMT

a new folder and a category has been created on the QlikView server Client managed version May 2024 and users cant' see the category on the QlikView AccessPoint. Any idea why?

Folder permissions are set ok:

Thank you

Re: Why users can't see a new category on the AccessPoint

rubenmarin — Fri, 15 Aug 2025 11:01:59 GMT

Hi, you can confirm that the user has read permission on the qvw files, just in case the files didn't have inherited the folder permissions.

Also confirm that the document don't have section access applied, or if it's applied, that the users has been included in section access.

Re: Why users can't see a new category on the AccessPoint

MatthewSmith — Fri, 15 Aug 2025 11:40:56 GMT

It looks like you might be applying the category within Source Documents rather than User Documents

Re: Why users can't see a new category on the AccessPoint

NenadV — Fri, 15 Aug 2025 11:46:29 GMT

Thank you Matthew,

no, I've been using the User Document tab

Re: Why users can't see a new category on the AccessPoint

NenadV — Fri, 15 Aug 2025 11:48:56 GMT

Thank you Rubenmarin,

you can see in my 3rd screenshot they all have needed permissions.

Also, all users used in the Section Access are members of the AD users group.

Re: Why users can't see a new category on the AccessPoint

stevedark — Fri, 15 Aug 2025 11:53:06 GMT

It's always worth putting a blank document, with no section access, with a really obvious name in a new folder to check who can and can't see it.

If you go to the Documents tab, does LPT show up on that tab, and are the correct documents showing up there?

Does the problem affect all users or just some users?

Steve

Re: Why users can't see a new category on the AccessPoint

NenadV — Fri, 15 Aug 2025 11:53:46 GMT

Thank you Steve. This is what I am testing right now.

Re: Why users can't see a new category on the AccessPoint

rubenmarin — Fri, 15 Aug 2025 18:55:47 GMT

Hi, the 3rd screenshot says 'Folder permission', I was telling to check the document to confirm it has inherited the permissions from the folder. Sometimes I found documents with different permissions than the folder they are located.

Re: Why users can't see a new category on the AccessPoint

NenadV — Mon, 18 Aug 2025 07:38:41 GMT

Hi, sorry.

The application has inherited security permissions from the folder.

Re: Why users can't see a new category on the AccessPoint

NenadV — Mon, 18 Aug 2025 08:15:00 GMT

the key question is still why users do not see all applications stored in that folder/category?

Thanks

because when SectionAccess is set this is what users get and that is perfectly fine:

Re: Why users can't see a new category on the AccessPoint

marcus_sommer — Mon, 18 Aug 2025 11:12:42 GMT

There is a setting within the document-properties in tab server on the bottom right - to filter the access point in regard to the applied section access. Just disable the option.

Re: Why users can't see a new category on the AccessPoint

NenadV — Mon, 18 Aug 2025 12:10:16 GMT

Yes, yes, yes.

Thank you Marcus.

This works now even though all may 50+ apps have this property checked and work fine. In the last 14 years I had created new folders 3-4 times and hadn't experienced such a situation like in the last 5-6 days..

Have a great rest of the day.