topic Re: QlikView Document Cal in QlikView

QlikView Document Cal

robsmith — Mon, 26 Jan 2026 18:19:17 GMT

Hi, I'm helping a customer develop and maintain their QlikView environment. Now we have discovered that it has "disappeared" Document Cals, i.e. QMC says that the customer has 25 Document Cals, 24 of them are allocated, but QMC can only identify/allocate 21 of them to QlikView documents. How can we get the lost licenses back?

Thanks in advance

/robert

Re: QlikView Document Cal

Vikram_Jayakumar — Tue, 16 Jan 2024 09:10:54 GMT

Hi @robsmith It could be Quarantined refer to this

https://community.qlik.com/t5/Official-Support-Articles/Quarantine-Period-For-Named-User-And-Document-CALs/ta-p/1714628

https://help.qlik.com/en-US/qlikview/May2023/Subsystems/QMC/Content/QV_QMC/QMC_Documents_UserDocuments_DocumentCALs.htm#

Re: QlikView Document Cal

Maria_Halley — Tue, 16 Jan 2024 09:56:05 GMT

@robsmith

Most likely there were CAls assigned to a document that got deleted.

Best way forward is to write the pgo as xml. Then you can see what is assigned to what.

See article below for steps.

https://community.qlik.com/t5/Official-Support-Articles/How-To-Recover-Document-CALs-Assigned-To-A-Deleted-QVW/ta-p/1711237