topic Notification emails does not get sent on failed email in QlikView

Notification emails does not get sent on failed email

Kwame — Mon, 26 Jan 2026 18:19:17 GMT

Why are emails not sent to notify us of unsuccessful scheduled reloads on QV small business (version 11.20)?

However, test emails are received.

Re: Notification emails does not get sent on failed email

Anil_Babu_Samineni — Sun, 26 Nov 2023 19:59:10 GMT

Make sure, If SMTP/Mail gateway is allowed from your orginization to be sent!

Re: Notification emails does not get sent on failed email

Chip_Matejowsky — Mon, 27 Nov 2023 12:27:15 GMT

Hi @Kwame,

Have you checked task log? There should be a warning entry stating that email notification failed to send. Please refer to Qlik Support article QlikView Test mails can be sent successfully but task mails cannot, what to check for further troubleshooting steps.

Please note that QlikView v11.20 reached end of life many years ago and is no longer supported. Strongly suggest that you upgrade to a supported version of QlikView (12.70 or 12.80), or migrate to Qlik Sense Cloud.

Best Regards