https://community.qlik.com/t5/QlikView/cannot-upgrade-QlikView-desktop-because-cannot-access-file-from/m-p/2134528#M1243272 <P>How do you resolve error on upgrading the desktop software when windows installer complains</P> <P>The feature you are trying to use is on a network resource that is unavailable.</P> <P>Click OK to try again, or enter an alternate path to a folder containing the installation package 'QlikViewX64.msi' in the box below.</P> <P>C:\Users\someuser\AppData\Local\QlikTech Installations\{DD87B33B-3C77-4187-A229-048123507D14}\</P> <P>I have run into this before and forget how to resolve. The problem is caused from a long-ago install by another user and the files not cleaned up I guess.&nbsp;</P> Mon, 26 Jan 2026 18:19:17 GMT daveatkins 2026-01-26T18:19:17Z https://community.qlik.com/t5/QlikView/cannot-upgrade-QlikView-desktop-because-cannot-access-file-from/m-p/2134528#M1243272 <P>How do you resolve error on upgrading the desktop software when windows installer complains</P> <P>The feature you are trying to use is on a network resource that is unavailable.</P> <P>Click OK to try again, or enter an alternate path to a folder containing the installation package 'QlikViewX64.msi' in the box below.</P> <P>C:\Users\someuser\AppData\Local\QlikTech Installations\{DD87B33B-3C77-4187-A229-048123507D14}\</P> <P>I have run into this before and forget how to resolve. The problem is caused from a long-ago install by another user and the files not cleaned up I guess.&nbsp;</P> Mon, 26 Jan 2026 18:19:17 GMT https://community.qlik.com/t5/QlikView/cannot-upgrade-QlikView-desktop-because-cannot-access-file-from/m-p/2134528#M1243272 daveatkins 2026-01-26T18:19:17Z https://community.qlik.com/t5/QlikView/cannot-upgrade-QlikView-desktop-because-cannot-access-file-from/m-p/2134563#M1243276 <P>I found this microsoft tool which resolves the problem by cleaning up the registry!</P> <P><A href="https://support.microsoft.com/en-gb/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d" target="_blank">https://support.microsoft.com/en-gb/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d</A></P> Fri, 03 Nov 2023 16:22:55 GMT https://community.qlik.com/t5/QlikView/cannot-upgrade-QlikView-desktop-because-cannot-access-file-from/m-p/2134563#M1243276 daveatkins 2023-11-03T16:22:55Z