topic Issue with AccessPoint Access After QlikView Server Upgrade in QlikView https://community.qlik.com/t5/QlikView/Issue-with-AccessPoint-Access-After-QlikView-Server-Upgrade/m-p/2106636#M1243525 <P>Dear Qlik Support,<BR />I hope this message finds you well.<BR />I am writing to address an issue I encountered after upgrading our QlikView Server version from 12.40.20100 to 12.70.20000.<BR />Prior to the upgrade, the AccessPoint was functioning perfectly, allowing seamless access to our QlikView resources.<BR />However, after completing the upgrade, I noticed that the AccessPoint became inaccessible.</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="qwebnm_0-1692262123276.png" style="width: 400px;"><img src="https://community.qlik.com/t5/image/serverpage/image-id/114593i3940A3D68A2A6D0C/image-size/medium?v=v2&amp;px=400" role="button" title="qwebnm_0-1692262123276.png" alt="qwebnm_0-1692262123276.png" /></span></P> <P>The AccessPoint interface shows a perpetual "Connecting" status, preventing successful access.<BR />When I enter the URL as localhost/qlikview//, the AccessPoint interface appears.<BR />however, when attempting to access a QlikView document (qvw), the loading process remains indefinitely.</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="qwebnm_1-1692262132538.png" style="width: 400px;"><img src="https://community.qlik.com/t5/image/serverpage/image-id/114594iBFAC413DE843F6B8/image-size/medium?v=v2&amp;px=400" role="button" title="qwebnm_1-1692262132538.png" alt="qwebnm_1-1692262132538.png" /></span>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="qwebnm_2-1692262141767.png" style="width: 400px;"><img src="https://community.qlik.com/t5/image/serverpage/image-id/114595i11E2E255EC0BF2FA/image-size/medium?v=v2&amp;px=400" role="button" title="qwebnm_2-1692262141767.png" alt="qwebnm_2-1692262141767.png" /></span></P> <P>I would like to highlight that aside from upgrading the .NET Framework, no other significant changes were made.<BR />This sudden change in behavior, from a functioning state to inaccessibility, has left me perplexed.<BR />I am seeking guidance and assistance from the Qlik support team to help me understand and resolve this issue.<BR />Your expertise and support in addressing this matter would be greatly appreciated.<BR />Thank you for your time and assistance.<BR />Best regards,<BR />rafael.</P> Mon, 26 Jan 2026 18:19:17 GMT qwebnm 2026-01-26T18:19:17Z Issue with AccessPoint Access After QlikView Server Upgrade https://community.qlik.com/t5/QlikView/Issue-with-AccessPoint-Access-After-QlikView-Server-Upgrade/m-p/2106636#M1243525 <P>Dear Qlik Support,<BR />I hope this message finds you well.<BR />I am writing to address an issue I encountered after upgrading our QlikView Server version from 12.40.20100 to 12.70.20000.<BR />Prior to the upgrade, the AccessPoint was functioning perfectly, allowing seamless access to our QlikView resources.<BR />However, after completing the upgrade, I noticed that the AccessPoint became inaccessible.</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="qwebnm_0-1692262123276.png" style="width: 400px;"><img src="https://community.qlik.com/t5/image/serverpage/image-id/114593i3940A3D68A2A6D0C/image-size/medium?v=v2&amp;px=400" role="button" title="qwebnm_0-1692262123276.png" alt="qwebnm_0-1692262123276.png" /></span></P> <P>The AccessPoint interface shows a perpetual "Connecting" status, preventing successful access.<BR />When I enter the URL as localhost/qlikview//, the AccessPoint interface appears.<BR />however, when attempting to access a QlikView document (qvw), the loading process remains indefinitely.</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="qwebnm_1-1692262132538.png" style="width: 400px;"><img src="https://community.qlik.com/t5/image/serverpage/image-id/114594iBFAC413DE843F6B8/image-size/medium?v=v2&amp;px=400" role="button" title="qwebnm_1-1692262132538.png" alt="qwebnm_1-1692262132538.png" /></span>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="qwebnm_2-1692262141767.png" style="width: 400px;"><img src="https://community.qlik.com/t5/image/serverpage/image-id/114595i11E2E255EC0BF2FA/image-size/medium?v=v2&amp;px=400" role="button" title="qwebnm_2-1692262141767.png" alt="qwebnm_2-1692262141767.png" /></span></P> <P>I would like to highlight that aside from upgrading the .NET Framework, no other significant changes were made.<BR />This sudden change in behavior, from a functioning state to inaccessibility, has left me perplexed.<BR />I am seeking guidance and assistance from the Qlik support team to help me understand and resolve this issue.<BR />Your expertise and support in addressing this matter would be greatly appreciated.<BR />Thank you for your time and assistance.<BR />Best regards,<BR />rafael.</P> Mon, 26 Jan 2026 18:19:17 GMT https://community.qlik.com/t5/QlikView/Issue-with-AccessPoint-Access-After-QlikView-Server-Upgrade/m-p/2106636#M1243525 qwebnm 2026-01-26T18:19:17Z Re: Issue with AccessPoint Access After QlikView Server Upgrade https://community.qlik.com/t5/QlikView/Issue-with-AccessPoint-Access-After-QlikView-Server-Upgrade/m-p/2106717#M1243530 Hello ,<BR /><BR />Please review the following article and if no resolution , open a support case.<BR /><BR /><A href="https://community.qlik.com/t5/Official-Support-Articles/QlikView-Access-Point-not-loading-shows-a-blank-or-greyed-out/ta-p/1711810" target="_blank">https://community.qlik.com/t5/Official-Support-Articles/QlikView-Access-Point-not-loading-shows-a-blank-or-greyed-out/ta-p/1711810</A><BR /><BR /> Thu, 17 Aug 2023 11:51:09 GMT https://community.qlik.com/t5/QlikView/Issue-with-AccessPoint-Access-After-QlikView-Server-Upgrade/m-p/2106717#M1243530 Ray_Strother 2023-08-17T11:51:09Z Re: Issue with AccessPoint Access After QlikView Server Upgrade https://community.qlik.com/t5/QlikView/Issue-with-AccessPoint-Access-After-QlikView-Server-Upgrade/m-p/2110357#M1243532 <P><a href="https://community.qlik.com/t5/user/viewprofilepage/user-id/165557">@qwebnm</a>&nbsp;We haven't heard back from you.&nbsp;</P> <P>Did the article that&nbsp;<a href="https://community.qlik.com/t5/user/viewprofilepage/user-id/63754">@Ray_Strother</a>&nbsp;attached help you find the issue?</P> Mon, 28 Aug 2023 11:59:28 GMT https://community.qlik.com/t5/QlikView/Issue-with-AccessPoint-Access-After-QlikView-Server-Upgrade/m-p/2110357#M1243532 Maria_Halley 2023-08-28T11:59:28Z