topic Cannot find root directory settings in QlikView

Cannot find root directory settings

marcello — Mon, 26 Jan 2026 18:19:17 GMT

Hi all,

Opening QMC, if i go in System->Setup and click edit after selecting QlikView Server i see only two tabs: General and Login.

I miss folder and other documented tabs .

Could anybody help me?

QlikView May 2022 SR1 on a windows data center

Thanks in advance, Marcello

Re: Cannot find root directory settings

Maria_Halley — Thu, 16 Mar 2023 12:23:50 GMT

@marcello

Check if you are a member if the QlikView Administrators group, it is a local group on the server.

Re: Cannot find root directory settings

Jill_Masinde — Thu, 16 Mar 2023 14:13:23 GMT

@marcello Is this a new installation? If it is try stopping all QV services and recreate the %ProgramData%\QlikTech directory. Restarting the services will generate a new QlikTech directory. If it is not a new installation, make sure the license is not in use on another Qlikview Server.

Re: Cannot find root directory settings

marcello — Thu, 16 Mar 2023 13:45:05 GMT

Yes i am

Re: Cannot find root directory settings

Maria_Halley — Thu, 16 Mar 2023 14:07:44 GMT

@marcello

I does sound like a license issue. Did you double check so you have a license set, both for Server and Publisher (if you have it). If you are using SLK there is only one entry for both.

Re: Cannot find root directory settings

NadiaB — Tue, 04 Apr 2023 16:26:21 GMT

Hi @marcello

Did you try to reapply the license ?

If this was working before and you have a copy of the Settings.ini could you compare it to the current one on the server?
Hope it helps!