topic Re: unable to use Qlikview External Access point in QlikView

unable to use Qlikview External Access point

SNR1 — Mon, 26 Jan 2026 18:19:17 GMT

HI team,

We are recentlly migrated to cloud and our external accesspoint is not working . we are gettong login page failure issue.

so please guide me how to recreate a external accesspoint so that we can use outside of server.

internal access point in server working but external accesspoint is not working.

Please suggest me.

Thanks In Advance

Re: unable to use Qlikview External Access point

Daniele_Purrone — Tue, 22 Feb 2022 12:35:18 GMT

Hi! Is the cloud webserver on the same domain as the internal network? If you are getting a login error, you might want to check the Windows Event Logs on the cloud VM, to see what is happening.

Re: unable to use Qlikview External Access point

SNR1 — Thu, 24 Feb 2022 08:00:27 GMT

HI Daniele ,

Our team migrated to o premise to cloud and current domain is ad
internal access point is working but external access point is not working plz guide me to solve it.

its a little bit urgent issue.

Thanks

Re: unable to use Qlikview External Access point

Daniele_Purrone — Thu, 24 Feb 2022 09:16:12 GMT

Hi @SNR1
Did you check the Windows Event logs, as suggested? In particular, the Security ones might contain relevant information.
Please consider that, by default, QlikView doesn't take care of the authentication, the underlying operating system does. So, I suspect that something was not set-up properly at that side.
Please, check the Windows Event Logs, and the QlikView webserver logs, look for errors, and then discuss it with your IT.

Take care,

Re: unable to use Qlikview External Access point

SNR1 — Thu, 24 Feb 2022 12:11:08 GMT

HI Daniel,

i Found out below error while trying to connect different type like 1. HEader and other one custom one.

Thanks

Re: unable to use Qlikview External Access point

SNR1 — Thu, 24 Feb 2022 12:56:23 GMT

Hi Daniel,

We have 3 server 1 contains server and one for publisher it also have internal access point it s working

while we have issue for external accesspoint it have other server

please guide for that.

Thanks

Re: unable to use Qlikview External Access point

SNR1 — Thu, 24 Feb 2022 13:18:43 GMT

HI all,

i tried to findout the event logs and web logs but unable to find it. plz guide me .

Thanks

Re: unable to use Qlikview External Access point

Anonymous — Mon, 16 May 2022 19:26:25 GMT

@SNR1 ...

Looking at hose images a couple of things come to mind.

1. The Error 401 thing...do the users get a popup for security certificate? In our instance we must click on "Cancel" rather than "OK" for it to work. If we click "OK" we something similar.

2. In the login popup we have to fully qualify the username with "domain\username". Note the backslash.

HTH,

John (previously aka johncaqc)