topic Re: Retrieving User Key during VM upgrade in QlikView

Retrieving User Key during VM upgrade

JamesHayslip — Mon, 26 Jan 2026 18:19:17 GMT

Hi, we've moved the machine hosting our Qlikview application from a physical box to VM. Now when trying to open the apps we're getting the attached error. How can we resolve this?

Thanks in advance,

Jim

Re: Retrieving User Key during VM upgrade

Maria_Halley — Mon, 07 Feb 2022 08:51:38 GMT

@JamesHayslip

Since this is a QlikView related question, I will move this to the QlikView boards.

You are getting this message because you are using an unlicensed version of QlikView desktop, Personal Edition.

To open the file, check the checkbox, "yes I want to continue" this will take a recovery attempts.

Below is a link to an article that explains this.

QlikView Desktop Personal Edition

Re: Retrieving User Key during VM upgrade

JamesHayslip — Mon, 07 Feb 2022 09:57:11 GMT

Great! Thanks @Maria_Halley. I continued opening the file and it opened and recovered all the other files. Thanks for the help!

James