topic Re: Qlikview 12.6 Print Report format issues for the report generated in Access point and in desktop the format is good in QlikView

Qlikview 12.6 Print Report format issues for the report generated in Access point and in desktop the format is good

Pavan81 — Mon, 26 Jan 2026 18:19:17 GMT

We recently upgraded to Qlikview server 12.6 may 2021 . after the upgrade we are having issues with print report in the web version of the documents. the format of the report is not maintained, the the tables and charts are either big or too small and not in expected position on the page. but when the report is generated in the desktop version which also is 12.6 the report print out/generates perfectly as it was designed in report editor.

we dont have qlikview publisher or qlikview nprinting licenses.

the server has bullzip pdf writer and pdf- xchange 3( which was not installed with 12.6) installed

is their a setting that needs to be enabled for the web version to print/generate the report to use a pdf writer?

Re: Qlikview 12.6 Print Report format issues for the report generated in Access point and in desktop the format is good

Lucas_Gatling — Wed, 28 Jul 2021 19:26:29 GMT

@Pavan81 What OS is the Windows Server? If it's Windows 2012 R2, this article may help with regards to the PDF exchange and 12.60.

https://community.qlik.com/t5/Knowledge-Base/QlikView-May-2021-12-60-running-Publisher-reports-on-a-Windows/ta-p/1810056

Re: Qlikview 12.6 Print Report format issues for the report generated in Access point and in desktop the format is good

Pavan81 — Wed, 28 Jul 2021 19:36:10 GMT

its Windows server 2019.
I came across the above link in the community , issue i ran into is that we don't have publisher licenses, so I don't/cant see/access distribution service in QMC.

is there a way to change distribution service settings outside of QMC ?

Thank you.

Re: Qlikview 12.6 Print Report format issues for the report generated in Access point and in desktop the format is good

ssapseid — Tue, 03 Aug 2021 17:43:14 GMT

We have recently installed Qlikview Server 12.60 on Qlikview 2019 as well.

In QV Desktop 12.60 you still have the option to choose the PDF printer you want to send the QV PDF reports to.

However, in QV Server 12.60 AJAX, it appears the QV PDF Report printer is hard-coded to use the 'Microsoft Print to PDF' printer. This gives us a problem as the 'Microsoft Print to PDF' is much slower than the old PDF-Exchange printer and the actual PDF files generated by the 'Microsoft Print to PDF' printer are 20 times bigger than the PDF files generated by the old PDF-Exchange printer.

We are hoping that QV Server can provide a setting where we can choose a different PDF printer (eg PDF-Exchange) to the one that seems to be hard coded - 'Microsoft Print to PDF'. But the setting does not exist. You can change the setting in QV Distribution Service, but that has absolutely no effect of reports generated on the AJAX QV Server client.

Using the 'Microsoft Print to PDF' often creates corrupt PDF files and takes so long that it is almost unusable.

Does anyone know if it is possible to change the default printer to anything but 'Microsoft Print to PDF' in QV Server 12.60?

Re: Qlikview 12.6 Print Report format issues for the report generated in Access point and in desk...

Chip_Matejowsky — Tue, 03 Aug 2021 18:31:14 GMT

Hi @ssapseid,

Suggest that you create a feature request and outline the functionality you would like to see regarding selection of PDF printers when printing from AJAX client. See How To Submit Feature Requests For Qlik Products for further details.

Best Regards

Re: Qlikview 12.6 Print Report format issues for the report generated in Access point and in desktop the format is good

ssapseid — Thu, 05 Aug 2021 15:12:40 GMT

Thank you Chip. I have put a new feature request - https://community.qlik.com/t5/Suggest-an-Idea/Qlikview-Server-12-60-the-ability-to-change-select-PDF-printer/idc-p/1826910#M6961

Re: Qlikview 12.6 Print Report format issues for the report generated in Access point and in desktop the format is good

Pavan81 — Thu, 05 Aug 2021 15:46:19 GMT

@ssapseid Thank you for putting in the request . it is well written.
Did u try putting in a qlikview support ticket?
they refused to resolve my support ticket stating we purchased the product from a third party vendor.

the dependency on PDF report for my organization is high , we downgraded to 12.50 SR4 and it works perfectly fine.
will wait for Qlikview to put in the new feature before we upgrade again to 12.60

Re: Qlikview 12.6 Print Report format issues for the report generated in Access point and in desktop the format is good

ssapseid — Thu, 05 Aug 2021 16:01:06 GMT

Hi Pavan - I have tried logged this with support, but no solutions have been offered yet. I am hoping the feature request will get something done.