topic Re: Users unable to get to Access Point via Chrome in QlikView

Users unable to get to Access Point via Chrome

arogers — Mon, 26 Jan 2026 18:19:17 GMT

Is anyone having issues using Chrome and Edge getting to the access point or opening reports? Before the latest Chromium update, I used to be able to work around this by updating the same site flags within Chrome but this "trick" no longer works. Users get a loading message and it never really connects.

Re: Users unable to get to Access Point via Chrome

Lucas_Gatling — Fri, 11 Jun 2021 15:19:02 GMT

@arogers What version of QlikView server are you currently running in your environment?

Re: Users unable to get to Access Point via Chrome

arogers — Fri, 11 Jun 2021 15:28:40 GMT

12.40.20100.0

Re: Users unable to get to Access Point via Chrome

Chip_Matejowsky — Fri, 11 Jun 2021 16:08:53 GMT

Hi @arogers,

This issue should be solved by an upgrade to at least version 12.40 SR3 or greater, or 12.50, or 12.60. Have a look at the Release Notes for QV v12.40 SR3 (12.40.20300) and check the Known Issues seciton - Changed default SameSite value in Chrome v80 may cause blocked access to embedded QlikView content

Best Regards

Re: Users unable to get to Access Point via Chrome

Chip_Matejowsky — Fri, 11 Jun 2021 16:11:30 GMT

Also, article Missing SameSite attribute blocks requests in Chrome 80 and later - Too many sessions in parallel has I work around I believe

Re: Users unable to get to Access Point via Chrome

arogers — Fri, 11 Jun 2021 17:19:22 GMT

Thank you for the response - we will be upgrading the operating system on our ERP system that is having the same issue.

Re: Users unable to get to Access Point via Chrome

arogers — Mon, 28 Jun 2021 16:27:17 GMT

Wanted to give a quick update - we were able to upgrade to QlikView Server 12.6 as well as the plugin however my users are still having very inconsistent results. Now they seem to be getting stuck even getting to the access point. Edge or Firefox work fine. I will continue to look for any commonality between the problem users.

Re: Users unable to get to Access Point via Chrome

Andre_Sostizzo — Wed, 25 Aug 2021 19:17:15 GMT

The upgrade likely fixed the previous issue samesite value related since it works with Edge after upgrade. The issue experienced on 12.6 is likely sourced differently.