topic Re: Access Point Logging In in QlikView

Access Point Logging In

kev6brown — Mon, 26 Jan 2026 18:19:17 GMT

I've just upgraded to Qlikview server 12 and when colleagues try to open the access point it just hangs stating Logging In. If we select cancel the access point opens. Why and how can we rectify this?

Kev

Re: Access Point Logging In

rubenmarin — Thu, 16 Jan 2020 14:18:55 GMT

Hi, are the users using IE plugin? If this is the case check if you have upgraded the plugin version to be the same as the server.

Re: Access Point Logging In

kev6brown — Thu, 16 Jan 2020 14:27:17 GMT

the plugin won't have been upgraded for everyone, does that need to happen to stop the quarantine?

Re: Access Point Logging In

rubenmarin — Thu, 16 Jan 2020 14:31:12 GMT

Sometimes I found that as the cause of unexpected behaviour, I would make a test with some user(s) to confirm that.

Re: Access Point Logging In

kev6brown — Thu, 16 Jan 2020 14:32:35 GMT

ok great, thanks for the advice. They were well behind in regards to versions, Qlikview 10 so no wonder there are a few issues

Re: Access Point Logging In

martinpohl — Thu, 16 Jan 2020 14:48:29 GMT

see Qlik notes:

Internet Explorer plug-in for QlikView must be updated to version November 2017 to be used in this version of QlikView. This is no longer a suggestion, it is mandatory to install the IEPlugin in the same version as the QlikView Server.