topic Re: Unable to get email notification regarding reload task fail. in QlikView

Unable to get email notification regarding reload task fail.

Anonymous — Mon, 26 Jan 2026 18:19:17 GMT

I've setup alters email section/mail server on Test and working but same setting didn't work on Prod box. I tried send test e-mail to and working without errors.

Re: Unable to get email notification regarding reload task fail.

Miguel_Angel_Baeyens — Fri, 17 Aug 2018 07:10:43 GMT

Are the email addresses at QMC > System > Setup > Distribution Services > Alert E-mail and if there are more than one address, separated by ";"?

Re: Unable to get email notification regarding reload task fail.

Anonymous — Fri, 17 Aug 2018 13:01:15 GMT

Yes, That's the place where I've all email addresses and separated by semicolon ";"

Re: Unable to get email notification regarding reload task fail.

manoj217 — Fri, 17 Aug 2018 14:21:52 GMT

check the mail server in prod

Re: Unable to get email notification regarding reload task fail.

Miguel_Angel_Baeyens — Mon, 20 Aug 2018 06:21:22 GMT

Try with only one email address. If the Test Email works, the settings are the same for all. Maybe the email is arriving to the "Spam" folder or otherwise filtered by your client or server rules?

Re: Unable to get email notification regarding reload task fail.

Anonymous — Mon, 20 Aug 2018 12:44:27 GMT

Hi Miguel,

Thanks for your help but task history is not showing that it's processing send alter email step in log.

(2018-08-16 2:30:02 PM) Error: The task "XXXXXXXXLoad.qvw" failed. Exception: || QDSMain.Exceptions.TaskFailedException:

(2018-08-16 2:30:02 PM) Information: Task Execute Duration=00:00:01.9417686

(2018-08-16 2:30:02 PM) Information: TaskResult.status=Finished

I'm expecting following line in task history log.

(2018-08-20 5:00:12 AM) Information: Sending Alert mail

Re: Unable to get email notification regarding reload task fail.

manoj217 — Tue, 21 Aug 2018 05:30:45 GMT

Restart your QDS server in administrative tools

Re: Unable to get email notification regarding reload task fail.

Miguel_Angel_Baeyens — Tue, 21 Aug 2018 07:01:20 GMT

Then you will need to check with your IT to see whether the email passed through the SMTP server configured in the QMC or it didn't reach it.