topic Re: Access Point Greyed out in QlikView

Access Point Greyed out

Anonymous — Mon, 26 Jan 2026 18:19:17 GMT

Setting up an updated server on Windows Server 2016 and IIS.

I've got most everything worked out, but the Access Point is greyed out. It shows no documents and no link for IE.

Any assistance would be greatly appreciated.

Re: Access Point Greyed out

fhuettner — Wed, 01 Aug 2018 08:26:37 GMT

I've got the same problem. Updated to QlikView Server November 2017 SR6 with IIS on Windows Server 2016. Access Point is now grayed out. No document entries are visible. The previous installation was nearly clean - contained 3 additional test documents beside the default documents the are available with the installation.

Re: Access Point Greyed out

Peter_Cammaert — Wed, 01 Aug 2018 08:42:47 GMT

Hi Steve,

IIS requires some additional steps to be performed before it will show the AccessPoint landing page. Did you perform these steps as well?

They can be found here: Installing QlikView Server - QlikView (see chapter "Running Microsoft IIS") or in more detail here: QlikView Server Installation Step by Step‌ (for Win2K8 with IIS7 but for a sysadmin easy to translate to a newer release)

Pay especially attention to .NET, ASP.NET (Windows Installation) and the Application Pool (IIS Mgr)

Re: Access Point Greyed out

fhuettner — Wed, 01 Aug 2018 11:55:49 GMT

Thanks for the document. In my case the following IIS modules were missing.

WebServer (IIS) → WebServer → Security → Windows Authentication
WebServer (IIS) → WebServer → Security → Basic Authentication
WebServer (IIS) → WebServer → Application Development → ASP.NET 4.6
WebServer (IIS) → WebServer → Application Development → ISAPI Extensions
WebServer (IIS) → WebServer → Application Development → ISAPI Filters

After installing them, the Access Point was working again. I think the Authentication modules will do the trick.