topic Re: User Cals in QlikView https://community.qlik.com/t5/QlikView/User-Cals/m-p/54655#M1248896 <HTML><HEAD></HEAD><BODY><P>I supplied three possible methods. Which one do you mean?</P></BODY></HTML> Fri, 18 May 2018 10:13:44 GMT Peter_Cammaert 2018-05-18T10:13:44Z User Cals https://community.qlik.com/t5/QlikView/User-Cals/m-p/54649#M1248883 <HTML><HEAD></HEAD><BODY><P>we are facing some dashboard issues with one of our existing customer. Now to debug the issue we are using one of the named user cals from the customer , which they are not comfortable with. Do we have an <SPAN style="font-family: Calibri, sans-serif; font-size: 11pt;">Option with Starter pack wherein we have a support login to access the dashboards without using the clients usercals</SPAN></P></BODY></HTML> Mon, 26 Jan 2026 18:19:17 GMT https://community.qlik.com/t5/QlikView/User-Cals/m-p/54649#M1248883 subexlimited 2026-01-26T18:19:17Z Re: User Cals https://community.qlik.com/t5/QlikView/User-Cals/m-p/54650#M1248887 <HTML><HEAD></HEAD><BODY><P>Hi,</P><P></P><P>I don't think so, you will need to use one licence included on your "pack"..</P><P></P><P>Maybe <A href="https://community.qlik.com/qlik-users/77808">mto</A>‌ can give some tips here ?</P></BODY></HTML> Fri, 18 May 2018 09:41:41 GMT https://community.qlik.com/t5/QlikView/User-Cals/m-p/54650#M1248887 YoussefBelloum 2018-05-18T09:41:41Z Re: User Cals https://community.qlik.com/t5/QlikView/User-Cals/m-p/54651#M1248890 <HTML><HEAD></HEAD><BODY><P>QlikView User licenses are tied to a particular Server serial number. Those are <EM>not</EM> floating licenses that you can lease from one server and use to access documents on another server. If you want to access documents in the AccessPoint on a particular QlikView Server, then you'll need a User license from that server.</P><P></P><P>It's different if you only want to open QVW files in QV Desktop. A lease-licensed QV Desktop will open any document from any server, just not as an AccessPoint client.</P><P></P><P>BTW can you explain what you mean by "...<SPAN style="font-family: Calibri; font-size: 12pt;">wherein we have a support login to access the dashboards without using the clients usercals</SPAN>"?</P></BODY></HTML> Fri, 18 May 2018 09:53:39 GMT https://community.qlik.com/t5/QlikView/User-Cals/m-p/54651#M1248890 Peter_Cammaert 2018-05-18T09:53:39Z Re: User Cals https://community.qlik.com/t5/QlikView/User-Cals/m-p/54652#M1248892 <HTML><HEAD></HEAD><BODY><P>We are just trying to understand if we have an option of logging in to the dashboards without actually using the named usercals already assigned to the client.</P></BODY></HTML> Fri, 18 May 2018 09:58:29 GMT https://community.qlik.com/t5/QlikView/User-Cals/m-p/54652#M1248892 subexlimited 2018-05-18T09:58:29Z Re: User Cals https://community.qlik.com/t5/QlikView/User-Cals/m-p/54653#M1248894 <HTML><HEAD></HEAD><BODY><P>You do have an option: copy the customer dashboard to your own server and open it with a User license from that server. Or copy the dashboard to a machine where you have a licensed QV Desktop available.</P><P></P><P>But opening a dashboard from the AccessPoint ath the customer's will involve a user cal from the customer license.</P></BODY></HTML> Fri, 18 May 2018 10:03:40 GMT https://community.qlik.com/t5/QlikView/User-Cals/m-p/54653#M1248894 Peter_Cammaert 2018-05-18T10:03:40Z Re: User Cals https://community.qlik.com/t5/QlikView/User-Cals/m-p/54654#M1248895 <HTML><HEAD></HEAD><BODY><P>Thank You Peter , but this will again involve clients usercals , which we dont want to.</P></BODY></HTML> Fri, 18 May 2018 10:08:56 GMT https://community.qlik.com/t5/QlikView/User-Cals/m-p/54654#M1248895 subexlimited 2018-05-18T10:08:56Z Re: User Cals https://community.qlik.com/t5/QlikView/User-Cals/m-p/54655#M1248896 <HTML><HEAD></HEAD><BODY><P>I supplied three possible methods. Which one do you mean?</P></BODY></HTML> Fri, 18 May 2018 10:13:44 GMT https://community.qlik.com/t5/QlikView/User-Cals/m-p/54655#M1248896 Peter_Cammaert 2018-05-18T10:13:44Z