topic Lost Connection, reconnecting (via iframe) in QlikView https://community.qlik.com/t5/QlikView/Lost-Connection-reconnecting-via-iframe/m-p/73408#M1249082 <HTML><HEAD></HEAD><BODY><P>Hi</P><P></P><P>We are faced with a problem of when sending requests to the QlikViewClient for report (Qlik v11), when the request it over 1 minute, we get a popup with Lost Connection, reconnecting. It does not do this when using AccessPoint, which made me think it is the our application.</P><P></P><P>Our application is a classic asp site with an Iframe to host the opendoc URL for the qlikview dashboard, I have set session timeout on the application throughout for at least 30 mins.</P><P></P><P>Here is a list of what I have done</P><OL style="list-style-type: decimal;"><LI>Used another thread (<A href="https://community.qlik.com/thread/266528" target="_blank">Lost connection to server, reconnecting</A>) and no luck</LI><LI>I have amended Opendoc.htm - to ping every second.</LI><LI>I have checked the Performance settings on the Qlik server.</LI><LI>I cannot see any logs about the disconnecting</LI><LI>We don't have QlikTech so I cannot find the config.xml.</LI></OL><P></P><P>Any help or suggests, that would be greatly appreciated.</P><P></P><P>Thanks in advance</P><P></P><P>Elvina</P></BODY></HTML> Mon, 26 Jan 2026 18:19:17 GMT Anonymous 2026-01-26T18:19:17Z Lost Connection, reconnecting (via iframe) https://community.qlik.com/t5/QlikView/Lost-Connection-reconnecting-via-iframe/m-p/73408#M1249082 <HTML><HEAD></HEAD><BODY><P>Hi</P><P></P><P>We are faced with a problem of when sending requests to the QlikViewClient for report (Qlik v11), when the request it over 1 minute, we get a popup with Lost Connection, reconnecting. It does not do this when using AccessPoint, which made me think it is the our application.</P><P></P><P>Our application is a classic asp site with an Iframe to host the opendoc URL for the qlikview dashboard, I have set session timeout on the application throughout for at least 30 mins.</P><P></P><P>Here is a list of what I have done</P><OL style="list-style-type: decimal;"><LI>Used another thread (<A href="https://community.qlik.com/thread/266528" target="_blank">Lost connection to server, reconnecting</A>) and no luck</LI><LI>I have amended Opendoc.htm - to ping every second.</LI><LI>I have checked the Performance settings on the Qlik server.</LI><LI>I cannot see any logs about the disconnecting</LI><LI>We don't have QlikTech so I cannot find the config.xml.</LI></OL><P></P><P>Any help or suggests, that would be greatly appreciated.</P><P></P><P>Thanks in advance</P><P></P><P>Elvina</P></BODY></HTML> Mon, 26 Jan 2026 18:19:17 GMT https://community.qlik.com/t5/QlikView/Lost-Connection-reconnecting-via-iframe/m-p/73408#M1249082 Anonymous 2026-01-26T18:19:17Z