topic Re: Service Accounts password changes in QlikView

Service Accounts password changes

vindhya_giri — Mon, 26 Jan 2026 18:19:17 GMT

Hello ,

I want to know the process of changing the service accounts passwords and validate if everything works fine. Can you please advise on what places to change the passwords and what all areas to validate?

Service account passwords changes for:

QlikViewIIS - where can I find this service on server

QlikViewSettingsService

QlikViewServer

QlikViewManagementService

QlikViewDistributionService

QlikViewDirectoryServiceConnector

Thanks

Regards

Vindhya

Re: Service Accounts password changes

vindhya_giri — Wed, 13 Sep 2017 14:50:32 GMT

rwunderlich‌ can you please provide your inputs on this?

Thanks

Regards

Vindhya

Re: Service Accounts password changes

krishnacbe — Wed, 13 Sep 2017 18:24:43 GMT

Hi,

You get all the services here Start -> Run -> Services.msc.

Qlikview IIS you need to change only for Application Pool Qlikview

Re: Service Accounts password changes

vindhya_giri — Wed, 13 Sep 2017 18:30:04 GMT

Thank you for the reply !

I do not see an option to change password for the QlikView IIS in the application pool. Can you please advise?

Also, are there any steps needed for SSO and Windows AD Authentication for the service account password change?

Re: Service Accounts password changes

krishnacbe — Wed, 13 Sep 2017 18:37:04 GMT

Hi,

Please follow below Steps

On the Application Pools page, select the application pool for which you want to specify an identity, and then click Advanced Settings in the Actions pane.
For the Identity property, click the ... button to open the Application Pool Identity dialog box.
Select the Custom account option and click Set to open the Set Credentials dialog box. Then type the custom account name in the User name text box, type a password in the Password text box, retype the password in the Confirm password text box, and then click OK.Click OK to dismiss the Application Pool Identity dialog box.

Re: Service Accounts password changes

vindhya_giri — Wed, 13 Sep 2017 18:48:24 GMT

Got it. Thank you!

Just changing the service account passwords for each service and changing the QlikView IIS application pool would suffice or do we have any additional steps/changes for SSO and Windows AD authentication?

Re: Service Accounts password changes

krishnacbe — Wed, 13 Sep 2017 19:00:21 GMT

I hope this should be fine.

Based on my knowledge SSO should work automatically. Where Windows AD Authentication you are using?

Re: Service Accounts password changes

vindhya_giri — Wed, 13 Sep 2017 20:50:28 GMT

I did not get your question Krishnapriya

Re: Service Accounts password changes

krishnacbe — Wed, 13 Sep 2017 20:58:34 GMT

Windows AD Authentication and SSO should pick automatically as per my knowledge. Did you see any where explicitly defined User name and Password for Windows AD

Re: Service Accounts password changes

vindhya_giri — Wed, 13 Sep 2017 21:11:20 GMT

No, I did not see it defined anywhere.

Thanks for you help today. Will mark the answer as correct once we implement the process.

Re: Service Accounts password changes

Peter_Cammaert — Thu, 14 Sep 2017 06:29:09 GMT

In theory, you should change this service account password everywhere it is being used to log on. Services log on when they start. But to make them accessible to other services, those other services may also be configured to use an account to connect. Check the QMC->System->Setup area. Every service listed has a series of configuration tabs, the last one usually being a Logon tab. Check those as well.

Do you run any Windows Task Scheduler jobs using this service account? If so, save them again. The Configuration dialog will ask again for the matching password.