topic Re: Accesspoint slow in registering clicks in QlikView

Accesspoint slow in registering clicks

mirasifali — Mon, 26 Jan 2026 18:19:17 GMT

Hi All,

I am facing performance issues on access point.

App on the desktop client refreshes within 1-2 seconds , but the same takes 5-6 seconds on the access point.

I observed that the access point takes few seconds to register the click and then starts calculating, which is not the case with desktop version.

Does anyone has any idea ?

Regards,

Asif.

Re: Accesspoint slow in registering clicks

thakkarrahul01 — Thu, 31 Aug 2017 06:55:20 GMT

Hi Asif,

If i understood correctly, issue is with application performance opened in access point (not loading time of access point).

Network latency can be one of the reason for slow responses on app via access point. You should also verify RAM & CPU usage on server at the instant when application is accessed.

Regards,

Rahul Thakkar

Re: Accesspoint slow in registering clicks

Digvijay_Singh — Thu, 31 Aug 2017 14:25:04 GMT

We faced similar issue recently, but in our case we were short of RAM due to other stuff being used in the same server. RAM increase resolved our issue as we didn't want to uninstall other stuff from the server. The CPU usage was hitting above 90% after every click, may be due to disk I/O for paging due to short of RAM.

Re: Accesspoint slow in registering clicks

mirasifali — Sat, 09 Sep 2017 12:44:50 GMT

Thanks DigVijay.

We have enough RAM and CPU. If this wouldn't have been the case the app would suffer at the desktop version as well, but thats not the case, it only happens at access point

Regards,

Asif.