topic Re: Qlikview Server: Cannot open HTML file for section access url in QlikView

Qlikview Server: Cannot open HTML file for section access url

euriss_sow — Mon, 26 Jan 2026 18:19:17 GMT

Dear All,

Our customer is facing cannot open HTML file for section access after they have done Qlikview server migration.

I have tested with localhost address. No issue, but when we change to server name, will facing cannot open html file problem.

http://<ServerName>:4780/QMS/AuthTable ------> cannot open html file.

http://localhost:4780/QMS/AuthTable -------à no issue.

Here is some finding from qlik community, tested but no use.

https://community.qlikview.com/message/695535

Suggestion:

Make the localdesktop user member of QlikView Administrators group

Euriss >>> User account already in Administrators group

Select the Section Access Table on the left hand side in the Management Console, then on the rightside the pane will update with a “Add Users” button. By pressing this button you can give your local user access to the URL.

Euriss >>> Service account already set as admin in this section table.

https://community.qlik.com/thread/159364

Suggestion:

Try to use instead Qlik.Service account instead of your current one, and let us know what happens

Euriss >>> we are using service account dy.

https://community.qlik.com/thread/145003

Suggestion:

Remote login to server and the try the same URL with a browser on that machine itself.

Euriss >>> Both Qlikview Server and Qlikview Publisher also can browser this url link.

Re: Qlikview Server: Cannot open HTML file for section access url

Anil_Babu_Samineni — Fri, 21 Jul 2017 08:20:28 GMT

How are you allocating whole link. Let's assume your server name QLIK

Re: Qlikview Server: Cannot open HTML file for section access url

euriss_sow — Fri, 21 Jul 2017 08:24:36 GMT

Hi Anil,

this link is auto generate by QMC when i clicked on the link below

http://qlik:4780/QMS/AuthTable

Re: Qlikview Server: Cannot open HTML file for section access url

marcus_sommer — Fri, 21 Jul 2017 14:07:36 GMT

I'm not absolutely sure but I think these data are somewhere stored within real data-files, probably some xml's. Take a look within your server program-data directory if you could find the right file(content). I would start here:

\\YOURSERVER\D\QlikViewServer\ProgramData\ManagementService\QVPR

whereby you need to adjust this part: \\YOURSERVER\D\QlikViewServer to your system.

- Marcus

Re: Qlikview Server: Cannot open HTML file for section access url

euriss_sow — Fri, 28 Jul 2017 03:51:03 GMT

Sorry Marcus,

Even i know where is the source, but i not sure why the url from QMC is not work.

Re: Qlikview Server: Cannot open HTML file for section access url

marcus_sommer — Tue, 01 Aug 2017 09:21:59 GMT

I looked for an older posting from me and I have had read the source as xml-file and not as htm-file although the file-extension pretend to be a htm-file: Re: check if qlikview server services are alive and able to response‌. Therefore try it with xml as file-fomat.

- Marcus

Re: Qlikview Server: Cannot open HTML file for section access url

euriss_sow — Fri, 04 Aug 2017 05:35:22 GMT

Dear Marcus,

I have to use read as xml format but still failed.

Re: Qlikview Server: Cannot open HTML file for section access url

marcus_sommer — Fri, 04 Aug 2017 06:27:59 GMT

Maybe there is an issue with the DNS resolution of your servername - try instead the servername the IP address of the server.

- Marcus

Re: Qlikview Server: Cannot open HTML file for section access url

euriss_sow — Fri, 04 Aug 2017 06:37:11 GMT

Dear Marcus,

here is the combination I tried.

http://<ServerName>:4780/QMS/AuthTable ------> cannot open html file.

http://<ServerIP>:4780/QMS/AuthTable ------> cannot open html file.

http://localhost:4780/QMS/AuthTable -------> no issue.

But i cannot use localhost to continue my script due to my application is sit on another server

Re: Qlikview Server: Cannot open HTML file for section access url

marcus_sommer — Fri, 04 Aug 2017 06:42:47 GMT

For me it looked that there is anywhere a network and/or security configuration issue but I don't have any idea where - maybe pcammaert could give a hint.

- Marcus

Re: Qlikview Server: Cannot open HTML file for section access url

euriss_sow — Fri, 04 Aug 2017 09:11:58 GMT

Thanks for your answer, Marcus.

Re: Qlikview Server: Cannot open HTML file for section access url

Peter_Cammaert — Wed, 16 Aug 2017 00:38:07 GMT

To me this looks like a permissions problem. Servers are usually very sensitive in what you can and cannot access from the server itself or from another device.

That you cannot access the Authorization table from the server itself using its server name seems logical. Enhanced security usually blocks every access to resources if not using localhost. On average localhost is very permissive.

But since you state that your application should work from another machine, it may as well be firewall related. On your server, is port 4780 open to your local network?

In a couple of days, I can test a comparable situation and provide more feedback.

Peter

Re: Qlikview Server: Cannot open HTML file for section access url

Peter_Cammaert — Thu, 17 Aug 2017 11:51:51 GMT

I did a small test on two enterprise servers with a document that loads a dummy QMC Section Access table. All tests succeeded, including with localhost, servername and IP-address on the machine running hte QMS, and using servername on another server.

The discerning factor in this setup is that on both machines Windows Firewall has been disabled. Only incorrect accounts can block access...