topic Re: Dashboard is not loading in accesspoint in QlikView

Dashboard is not loading in accesspoint

udaya_kumar — Mon, 26 Jan 2026 18:19:17 GMT

Hi,

The qvw which is published in prod is not loading for few users in accesspoint.

They are able to see the dashboard in accesspoint, after they click it opens, but it does not even load the landing page.

It shows just a white screen.

What might be the issue here?

Can someone please help me?

Thanks in advance.

Re: Dashboard is not loading in accesspoint

arvind_patil — Thu, 20 Jul 2017 12:24:06 GMT

Hi Uday,

It might be RAM Utilization is going to High.

Thanks,

Arvind Patil

Re: Dashboard is not loading in accesspoint

udaya_kumar — Thu, 20 Jul 2017 12:30:56 GMT

The file is opened in accesspoint, so it will use the Server RAM.

And the server RAM is huge, so i don't feel it will affect it.

Re: Dashboard is not loading in accesspoint

jmvilaplanap — Thu, 20 Jul 2017 12:36:18 GMT

Hi,

Do you have any type of section access?

Do you have connection problems?

Regards

Re: Dashboard is not loading in accesspoint

arvind_patil — Thu, 20 Jul 2017 12:38:57 GMT

Hi U day,

There may be one possibility which told by Jose.

Thanks,

Arvind Patil

Re: Dashboard is not loading in accesspoint

udaya_kumar — Thu, 20 Jul 2017 12:42:53 GMT

Hi Jose,

We have given the user the access in QMC, but we have not used any section access in file.

We dont get much connection problems, i can able to open the dashboard without any issues.

Re: Dashboard is not loading in accesspoint

image242 — Thu, 20 Jul 2017 12:45:12 GMT

One thing to try is opening the dashboard in IE (uses the IE Plugin) and Chrome/Fire Fox (Uses AJAX). If you get a white screen for both, upload your qvs log and I can take a look.

Jason

Re: Dashboard is not loading in accesspoint

jmvilaplanap — Thu, 20 Jul 2017 12:46:08 GMT

Hi,

This people can open it with the Qlikview Client connected to the server?

Re: Dashboard is not loading in accesspoint

udaya_kumar — Thu, 20 Jul 2017 12:47:49 GMT

They have access to open only in accesspoint.

They tried to open in IE and Chrome both, but did not work in either.(AJAX Version)

Re: Dashboard is not loading in accesspoint

image242 — Thu, 20 Jul 2017 12:53:23 GMT

This is a weird one.

Can you open the dashboard via the Qlikview Desktop? If so, I would recommend opening it, fully reload it, save, then distribute to the Access Point again and see if that fixes it.

Re: Dashboard is not loading in accesspoint

anilkumarmishra — Wed, 28 Nov 2018 05:05:16 GMT

Have u gotten the solution of the mentioned issue?