topic Re: Scheduled Reload not executing in QlikView

Scheduled Reload not executing

Anonymous — Mon, 26 Jan 2026 18:19:17 GMT

Hi,

I'm trying to set up a scheduled reload for a (any) QVW on the QlikView server. I'm using QV Server v12 with no publisher and setting up the scheduled reload through the Reload tab in documents in the QlikView Management Console.

The task is created via the Reload tab and appears under Tasks with the Waiting status however it doesn't execute... I've tried scheduling reloads for a couple other QVWs with different schedules i.e. hourly, daily and I get the same outcome - still waiting!

I see the task is under the QDS service, but publisher isn't installed. Would this be causing an issue?

There is no task log or history as the task never gets executed/started.

(To give further context, originally the reload tab wasn't showing up when I selected documents under 'User Documents' so I followed the solution in this thread and this solved the problem in terms of showing the reload tab. This may have a knock on effect?)

Is it an issue with the task setup under the QDS service?

Maybe I'm overlooking something straight forward?

Are there any more settings I need to apply to get the QVW to execute the scheduled reload?

I've searched the community for solutions but I haven't managed to resolve it yet. Can anyone offer any advise or experienced this before? Any help would be much appreciated.

Thanks,

Dermot

Re: Scheduled Reload not executing

neelamsaroha157 — Fri, 28 Oct 2016 18:07:29 GMT

Your screenshots shows that QDS service is down

Re: Scheduled Reload not executing

Anonymous — Tue, 01 Nov 2016 09:19:03 GMT

Thanks neelamsaroha1575,

I thought that was a publisher service.. In any case I've restarted the QDS service but it is still saying QDS is down.

Is there something else I can look at to solve this issue?

Thanks,

Dermot

Re: Scheduled Reload not executing

Wed, 02 Nov 2016 20:32:23 GMT

If you don't have publisher then you wouldn't have a source documents and user documents folder, just a User Documents folder. It looks like something somewhere thinks you have publisher. Was it licensed at some point? Something has definitely gotten pointed in the wrong direction.

Re: Scheduled Reload not executing

Anonymous — Thu, 03 Nov 2016 08:42:27 GMT

Hi Hailey,

I believe there was a demonstration publisher installed on the server at some stage. It was uninstalled so I'm unsure why it's still thinks Publisher is there somewhere - possibly some elements of the installation remain or files have been amended.

Do you or (anyone else) know what's the best approach to resolve?

Thanks,

Dermot

Re: Scheduled Reload not executing

Anonymous — Thu, 03 Nov 2016 14:03:00 GMT

You may now have started the Windows Service "QlikView Distribution Service" but QMC is still not showing a QDS and it still has the amber banner reporting that QDS is down.

I suspect QDS is not properly configured in QMC's System tab.

Re: Scheduled Reload not executing

Clever_Anjos — Thu, 03 Nov 2016 14:11:35 GMT

If you don´t have a publisher "Source Documents" wouldn´t be visible

I would consider reinstall Qlik and reapply the license

Re: Scheduled Reload not executing

Clever_Anjos — Thu, 03 Nov 2016 20:29:40 GMT

I would uninstall the services and install it again

Re: Scheduled Reload not executing

Anonymous — Fri, 04 Nov 2016 08:04:34 GMT

Server is live and there are about 800 doc CAL licences on various QVWs. Are there any alternatives to a reinstall?

Thanks Dermot

Re: Scheduled Reload not executing

Anonymous — Fri, 04 Nov 2016 16:30:19 GMT

The Distribution Service wasn't uninstalled, your Windows Services screen shot clearly shows it installed and started.

It's likely that the QMS setup still believes there to be and associated QDS so ideally you would want to delete that in some way. DO you see reference to a QDS in QMC like this screen shot?

QMC doesn't offer the facility to DELETE an existing QDS.

You can add additional QDS AND delete them, but I can't see a way to delete the primary one.

You could try manually editing / deleting files in the QVPR to try and extinguish that QDS but as this sounds like a live production environment for you, you probably don't want to try that.

I recommend rasi9ng a ticket with Qlik to ask how to get rid of that now 'ghost' QDS.

Re: Scheduled Reload not executing

Clever_Anjos — Mon, 07 Nov 2016 15:02:59 GMT

You could use Power Tools 1.2 for QlikView to list all licenses before installation and apply them after the fresh install

Re: Scheduled Reload not executing

Peter_Cammaert — Mon, 07 Nov 2016 15:20:27 GMT

The QlikView Distribution Service is not to be uninstalled, or you won't be able to reload any document. The QDS process will always be present in every single system-QlikView server, but the license will determine whether we call it a Publisher (license added) or a "Reload tab" (no license added). The software will be the same in the two cases. So do not remove/disable the QDS.

Check whether the license has effectively been removed from your QMC setup. There is a special tab for that in QMC->System->Licenses->QlikView Publisher.

It used to be the case that you couldn't unlicense a Publisher, you had to re-install the QlikView Server to get rid of the Publisher license. But workarounds have been available. It all starts with the removal of the license though.

Re: Scheduled Reload not executing

Anonymous — Mon, 07 Nov 2016 17:31:37 GMT

Hi Peter,

There is nothing under the Distribution Services in the System section of QMC.

However the evaluation publisher licence is still there see below (just removed some of the detail..)

Re: Scheduled Reload not executing

Peter_Cammaert — Tue, 08 Nov 2016 16:07:08 GMT

In QMC, clear all data entry fields for the Publisher license and press the "Apply License" button. Then restart the Distribution Service.

Re: Scheduled Reload not executing

Anonymous — Tue, 08 Nov 2016 17:13:28 GMT

Hi Peter, I cleared all fields under the QlikView Publisher Licence section in the System tab however when I click "Apply Licence" the following appears in red - "Must enter a serial number". I proceed to restart the Distribution Service but when I return to QMC the QlikView Publisher Licence details remain the same.

Re: Scheduled Reload not executing

Peter_Cammaert — Tue, 08 Nov 2016 19:44:13 GMT

Try by removing the file REGINFO.txt that is present in folder C:\ProgramData\QlikTech\ManagementService. Then restart the Distribution Service, and - for good measure - the QlikView Management Service as well.

This is not something I do every week, you know

Re: Scheduled Reload not executing

Anonymous — Wed, 09 Nov 2016 09:02:21 GMT

Thanks Peter,

After your advise I came across this post Clear Publisher Licence‌. It worked in terms of clearing the Publisher licence!

However the QDS is still showing as down in the QMC and the scheduled reload isn't executing. See screenshots:

QlikView Distribution Services is gone

The clock is now showing on the document when I schedule a reload

But it's not executing, probably because its under the QDS service which is still down:

All QlikView services seem to be running ok:

So I think the issue now is that QMC can't see the Distribution Service is actually running?

Thanks again

Dermot

Re: Scheduled Reload not executing

Anonymous — Tue, 15 Nov 2016 12:49:43 GMT

Thanks to everyone for your contributions to date. So I think it looks like the issue is that QMC can't see the Distribution Service is actually running.

Ideally I wouldn't like to do a full server reinstall. Hopefully someone can confirm/advise on the following.. Can you do a standalone custom Distribution Service (QDS) re-install and if so this would this impact other services?

Thanks again

Dermot

Re: Scheduled Reload not executing

Anonymous — Wed, 14 Dec 2016 16:06:04 GMT

Hi,

Can any support staff / server gurus advise if it's possible to do a standalone custom Distribution Service (QDS) re-install and it wouldn't impact other services currently working ok?

Thanks

Dermot

Re: Scheduled Reload not executing

Chip_Matejowsky — Wed, 14 Dec 2016 18:59:57 GMT

I suggest you reach out to Qlik Support as the QVPR needs to be reviewed for anomalies. As you indicated an earlier post that at one point a Publisher license was applied to this environment, that fact likely has things misaligned within the QVPR.

- Chip