topic Re: Connected to Server Ok, Security Settings Denies Access in QlikView

Connected to Server Ok, Security Settings Denies Access

Mon, 26 Jan 2026 18:19:17 GMT

Hi there,

I have a server with 10 cal's my users cannot lease a licence, I am new to the server side of things so please "dumb it down"

My Qlikview server licence (baring serial number and licence code) looks like this

NUMBER_OF_USERCALS;10;;

DISABLE_DMS;YES;;

FORCE_AUTHENTICATION;YES;;

PRODUCTLEVEL;10;;2016-02-28

NAMED_CAL_BY_MACHINE_ID;NO;;

my CAL>General tab has the following

Identify user by: User Name

Allow Licence Lease (Ticked)

Allow Dynamic Cal Assignment (Ticked)

CAL Assigned CAL's:

my user is there

We have tried leasing a licence twice, we get the above error constantly.

Please help

Re: Connected to Server Ok, Security Settings Denies Access

Wed, 06 Apr 2016 08:04:13 GMT

Hi,

1. Are you on a domain?;

2. Are you trying to lease a license from the server on a remote desktop client or are you trying to lease a license on a local desktop client (ie: on the server)?;

Re: Connected to Server Ok, Security Settings Denies Access

Wed, 06 Apr 2016 08:20:14 GMT

First you have to check - both the machine are in same domain or not?

hen you have to use cal's user credentials in which machine you need to lease the license.

also check that whether the necessary ports are open or not from the machine wheryou want to take the license using telnet.

If not open then you need to open it first. this is is second priority.

Re: Connected to Server Ok, Security Settings Denies Access

Wed, 06 Apr 2016 08:27:53 GMT

I don't know if this is the correct way to answer but here goes:

Qlikview resides on a server, we all have desktops/laptops with the client installed, if I need to go to the Qlikview server, I access it via remote desktop.

Regards

Re: Connected to Server Ok, Security Settings Denies Access

Wed, 06 Apr 2016 08:35:51 GMT

Are you authenticating against a domain?

So, on the client, you would select 'Open In server', then under server put this:

qvp://domain\username@serverhostname or IP

Then hit connect, it should prompt you for your password and then continue to list the available apps.

Re: Connected to Server Ok, Security Settings Denies Access

marcus_sommer — Wed, 06 Apr 2016 08:40:29 GMT

One reason could be that the port 4747 is locked. Have a look here: QlikView License Leasing Technical Brief Paper.pdf and here: All you need to know about licensing QlikView.

- Marcus

Re: Connected to Server Ok, Security Settings Denies Access

Wed, 06 Apr 2016 08:41:34 GMT

how would I test that?

Re: Connected to Server Ok, Security Settings Denies Access

marcus_sommer — Wed, 06 Apr 2016 08:52:31 GMT

See: Where to check the port number 4747? and how to check weither port is open or closed.

- Marcus

Re: Connected to Server Ok, Security Settings Denies Access

Wed, 06 Apr 2016 09:16:55 GMT

from the client machine you have to check the port 4747 is open or not.

go to cmd and write telnet then space then the server IP and then space port no

Re: Connected to Server Ok, Security Settings Denies Access

awhitfield — Thu, 18 Aug 2016 10:48:07 GMT

Hi Stephen,

did you manage to sort this?

Andy

Re: Connected to Server Ok, Security Settings Denies Access

Thu, 18 Aug 2016 10:51:39 GMT

Sorted Bud, thanks

Re: Connected to Server Ok, Security Settings Denies Access

awhitfield — Thu, 18 Aug 2016 10:55:19 GMT

Excellent, we have just had a similar issue, best mark the thread as ASSUME ANSWERED, then you won't get pestered again,

Andy

Re: Connected to Server Ok, Security Settings Denies Access

andries_bos — Mon, 27 Sep 2021 09:46:42 GMT

This morning I just had the same issue and to resolve the cause, took me a while : I thought it's worth sharing .

This error/ problem could also occur if you have different (older) versions of the Qlikview client installed !

I upgraded the qlikview server as I had to upgrade my NPrinting environment, but not all clients where upgraded along the way. As a license lease expires after 30 days these clients turned to a personal edition and connecting the qlikview server was not possible any more with the resulting error "Security Settings Denies Access"

Upgrading my client to the same version of the server did resolve my problem.

Maybe this problem and solution does help someone...