topic Re: Cannot authenticate users via LDAPS in QlikView

Cannot authenticate users via LDAPS

Mon, 26 Jan 2026 18:19:17 GMT

Hi,

We're facing issues autheticating users over LDAPS. I can connect to the LDAPS server and find users. After adding licenses to the users I try to log in. When I try to log in, I get "Login failed". Attaching my DSP settings.

Re: Cannot authenticate users via LDAPS

Anonymous — Tue, 15 Mar 2016 12:47:00 GMT

How are you obtaining a users credentials to use to authenticate against LDAP?

Have you created a Custom login page / Alternate login page?

Re: Cannot authenticate users via LDAPS

Tue, 15 Mar 2016 12:50:20 GMT

No. Right now I'm using browser login. I've tried with alternate login page, but still I couldn't authenticate

Re: Cannot authenticate users via LDAPS

sfatoux72 — Tue, 15 Mar 2016 13:02:45 GMT

Hi,

Do you use DMS or NTLM?

See this link: Qlik Tips: Nobody said it was easy ... Configuring LDAP

Re: Cannot authenticate users via LDAPS

Tue, 15 Mar 2016 14:19:05 GMT

Not sure where to find DMS or NTLM setting See attached image. Is this what you ask for?

Re: Cannot authenticate users via LDAPS

Anonymous — Tue, 15 Mar 2016 14:27:52 GMT

AFAIK to use LDAP for authentication requires you write a component that controls how the user provides their credentials and then how those credentials are validated against an LDAP directory for authentication. Usually this involves you writing a custom login page and the code/configuration to call out to the LDAP directory with the credentials the user provides.

You may also be wishing to use LDAP for you authorization to control which dashboard the authenticated user has access to. Sebastian Fatoux' post on this thread includes a link to a Qlik Tips page that has some really useful information for LDAP authorization.

Re: Cannot authenticate users via LDAPS

syukyo_zhu — Tue, 15 Mar 2016 14:50:02 GMT

Hi,

try this

Re: Cannot authenticate users via LDAPS

Tue, 15 Mar 2016 18:00:25 GMT

This will not work with Secure LDAP (LDAPS)

Re: Cannot authenticate users via LDAPS

Anonymous — Tue, 15 Mar 2016 18:17:59 GMT

Kristoffer

As you can see from your screenshot DMS falls under the Authorization setting. Set this and QlikView will maintain a list of which users/groups can access ?.qvw in the ?.qvw.meta file rather tha ncontrolling access to the .qvw file using windows file permissions.

NTLM refers to the authenticated (usually by Active Directory) identity of the user being passed by their browser to the QlikView Server. But you are wanting to authenticate via LDAP so this is probably not relevant.

Back to your original post when you say When I try to log in, I get "Login failed" which of the following do you mean

the Directory Service Connector attempting to connect to the LDAP service fails
you as a user trying to connect to the AccessPoint/QliKView Server fails

Re: Cannot authenticate users via LDAPS

Tue, 15 Mar 2016 18:44:22 GMT

Hi Paul,

Thank you for an excellent answer. Since we want to authenticate via LDAP I understand NTLM is not relevant.

As to your question I mean that my problem is number 2. The Directory service connctor is able to connect to LDAP and I do find users in the LDAP catalogue. But when I as a user try to authenticate I'm not able to do this and get "Login Failed".

Best regards

Kristoffer

Re: Cannot authenticate users via LDAPS

stabben23 — Tue, 15 Mar 2016 18:57:59 GMT

I Will send you a couple of document tomorrow Kristoffer.

//Staffan

Re: Cannot authenticate users via LDAPS

syukyo_zhu — Tue, 15 Mar 2016 19:40:33 GMT

Hi,

Did you give an authorization and a CAL to this user as below if you use DMS?

Re: Cannot authenticate users via LDAPS

Tue, 15 Mar 2016 19:43:18 GMT

Hi xia,

Yes I did give authorization and CAL to a user in the LDAP cathalogue.

Re: Cannot authenticate users via LDAPS

syukyo_zhu — Tue, 15 Mar 2016 19:55:09 GMT

If you seach this use as below, what could you find?

Re: Cannot authenticate users via LDAPS

Tue, 15 Mar 2016 20:06:45 GMT

Hi Xia,

Yes, I find users from LDAPS catalogue

Re: Cannot authenticate users via LDAPS

Anonymous — Wed, 16 Mar 2016 10:41:53 GMT

Kristoffer

QlikView setup is very confusing in this area. The Directory Service Connector is principally there to support authorization. Simply adding your LDAP details into the DSC setup is not sufficient to support authentication of your user against that LDAP directory.

In order to authenticate your user's login using your LDAP service as the arbitrator of that authentication, you almost certainly need to create a custom login page to gather the user's login details and to validate them against your LDAP service.

In the Support Portal QlikView publish a document Customized Authentication v2 0.pdf the link is here This describes how LDAP, web ticketing and creating your own login forms. This document will be invaluable for you.

Following on from that @Johannes Sunden goes into detail in his posting QlikView 11.2 - Authenticate against LDAP via login form and even provides some example code.

Re: Cannot authenticate users via LDAPS

Wed, 16 Mar 2016 10:56:58 GMT

Hi Paul

I think this could help me in the right direction. unfortunately I don't have access to Salesforce. But the link fo @Johannes Sundens case seems like a hint

Re: Cannot authenticate users via LDAPS

Anonymous — Wed, 16 Mar 2016 12:44:40 GMT

I don't know how to attach docs or the facility has been stopped so I cant attach a copy of Customized Authentication V2 0.pdf

@Bill Britt has attached the document in a response on this thread

Hope it helps.

Re: Cannot authenticate users via LDAPS

Bill_Britt — Mon, 04 Apr 2016 18:35:44 GMT

Hi,

QlikView does not do authentication only authorization..... The LDAP connector are used to assign users and groups to documents and not for authentication.

You will have to build yourself a SSO solution and and past the header information to Qlik.

Bill