topic Re: Error: Document open call failed. The document might require username and password. in QlikView https://community.qlik.com/t5/QlikView/Re-Error-Document-open-call-failed-The-document-might-require/m-p/941647#M1255728 <HTML><HEAD></HEAD><BODY><P>Hi,</P><P></P><P>I too am having difficulty getting a document with Section Access and Document Reduction to reload....</P><P>Our QV Server does not have a Distribution Services option ~:</P><P></P><P><IMG __jive_id="100047" alt="Capture_qv_server.PNG" class="jive-image image-1" src="https://community.qlik.com/legacyfs/online/100047_Capture_qv_server.PNG" style="height: auto;" /></P><P></P><P><SPAN>Do we need Distribution Services in order to get the reload working correctly?&nbsp; Our service account username is ,&nbsp; : </SPAN><A class="jive-link-email-small" href="mailto:qvs@preotus.uk" target="_blank">qvs@preotus.uk</A></P><P></P><P>I should point out that the data reduction is working correctly when I reload the document manually.</P><P></P><P>Hope you can help.</P><P>Tom</P></BODY></HTML> Mon, 26 Jan 2026 18:19:17 GMT 2026-01-26T18:19:17Z Re: Error: Document open call failed. The document might require username and password. https://community.qlik.com/t5/QlikView/Re-Error-Document-open-call-failed-The-document-might-require/m-p/941647#M1255728 <HTML><HEAD></HEAD><BODY><P>Hi,</P><P></P><P>I too am having difficulty getting a document with Section Access and Document Reduction to reload....</P><P>Our QV Server does not have a Distribution Services option ~:</P><P></P><P><IMG __jive_id="100047" alt="Capture_qv_server.PNG" class="jive-image image-1" src="https://community.qlik.com/legacyfs/online/100047_Capture_qv_server.PNG" style="height: auto;" /></P><P></P><P><SPAN>Do we need Distribution Services in order to get the reload working correctly?&nbsp; Our service account username is ,&nbsp; : </SPAN><A class="jive-link-email-small" href="mailto:qvs@preotus.uk" target="_blank">qvs@preotus.uk</A></P><P></P><P>I should point out that the data reduction is working correctly when I reload the document manually.</P><P></P><P>Hope you can help.</P><P>Tom</P></BODY></HTML> Mon, 26 Jan 2026 18:19:17 GMT https://community.qlik.com/t5/QlikView/Re-Error-Document-open-call-failed-The-document-might-require/m-p/941647#M1255728 2026-01-26T18:19:17Z Re: Error: Document open call failed. The document might require username and password. https://community.qlik.com/t5/QlikView/Re-Error-Document-open-call-failed-The-document-might-require/m-p/941648#M1255731 <HTML><HEAD></HEAD><BODY><P>Hi,</P><P></P><P>The service account has to be in Section Access as an ADMIN,</P><P></P><P>Bill</P></BODY></HTML> Fri, 25 Sep 2015 13:53:51 GMT https://community.qlik.com/t5/QlikView/Re-Error-Document-open-call-failed-The-document-might-require/m-p/941648#M1255731 Bill_Britt 2015-09-25T13:53:51Z