topic Qlikview Salescompass/Purchase error in QlikView https://community.qlik.com/t5/QlikView/Qlikview-Salescompass-Purchase-error/m-p/969826#M1255945 <HTML><HEAD></HEAD><BODY><P>Hi,</P><P></P><P>We have a problem in a Windows 2012 R2 environment running With IE11.</P><P>We also are running Xenapp7.6 and citrix profile management.</P><P></P><P>Qlikview server version 11.20.12018.0 (Not possible to upgrade)</P><P>Client plugin version&nbsp; 11.20.12904.0409 (Since we are running Windows 2012 R2)</P><P></P><P>Some or random users cant reach the qlikview webpage and gets the attached error message</P><P></P><P>Will also attach the errorlog after setting the logging options in the settings.ini</P><P></P><P>It works again after resetting the userprofile, but there must be something related to the registry of the users.</P><P>But I havent been able to trace the error with processmonitor.</P><P></P><P>Br Anders</P></BODY></HTML> Mon, 26 Jan 2026 18:19:17 GMT 2026-01-26T18:19:17Z Qlikview Salescompass/Purchase error https://community.qlik.com/t5/QlikView/Qlikview-Salescompass-Purchase-error/m-p/969826#M1255945 <HTML><HEAD></HEAD><BODY><P>Hi,</P><P></P><P>We have a problem in a Windows 2012 R2 environment running With IE11.</P><P>We also are running Xenapp7.6 and citrix profile management.</P><P></P><P>Qlikview server version 11.20.12018.0 (Not possible to upgrade)</P><P>Client plugin version&nbsp; 11.20.12904.0409 (Since we are running Windows 2012 R2)</P><P></P><P>Some or random users cant reach the qlikview webpage and gets the attached error message</P><P></P><P>Will also attach the errorlog after setting the logging options in the settings.ini</P><P></P><P>It works again after resetting the userprofile, but there must be something related to the registry of the users.</P><P>But I havent been able to trace the error with processmonitor.</P><P></P><P>Br Anders</P></BODY></HTML> Mon, 26 Jan 2026 18:19:17 GMT https://community.qlik.com/t5/QlikView/Qlikview-Salescompass-Purchase-error/m-p/969826#M1255945 2026-01-26T18:19:17Z