topic Re: Qlikview personal/desktop for Citrix clients in QlikView

Qlikview personal/desktop for Citrix clients

ingridmerx — Mon, 26 Jan 2026 18:19:17 GMT

We have a licensed Qlikview version 11 on a windows server. My user account was added as licensed user.

I can open and work with qvw files with no problems when I use Qlikview in a rdp session on this server.

Now more licensed user accounts have to work with qlikview, so I installed qlikview desktop version on our citrix servers.

Everytime they open their qvw file they have to repair the file. When they logout and login, start qlikview again and open the same file then again they have to repaire the file (after 4 times this ends because it is no longer possible).

How should I configure the desktop version of qlickview so this will not happen anymore?

Re: Qlikview personal/desktop for Citrix clients

Gysbert_Wassenaar — Tue, 18 Aug 2015 10:53:55 GMT

Every user needs its own license. The users can enter the license information on the License tab of the User Preferences window.

Re: Qlikview personal/desktop for Citrix clients

gautik92 — Tue, 18 Aug 2015 10:54:54 GMT

This might be helpful for you

https://community.qlik.com/docs/DOC-6666

Re: Qlikview personal/desktop for Citrix clients

ingridmerx — Tue, 18 Aug 2015 11:00:43 GMT

As I now understand the Desktop version will never work in a Clustered Citrix environment because the license lease is based upon username and machine id. This machine id will be different every time a user (who is registered in Qlikview server as a named user) logs in (load balanced, so machine id will change all the time).

I suppose no one has a work around?

Re: Qlikview personal/desktop for Citrix clients

Gysbert_Wassenaar — Tue, 18 Aug 2015 12:09:53 GMT

If you have Qlikview Server in your organisation with user cals then you can try using License Leasing instead.

Re: Qlikview personal/desktop for Citrix clients

ingridmerx — Tue, 18 Aug 2015 12:16:07 GMT

I thought that I did just that. But when I look at the license history I see the username in combination with the machine id.

Do you mean that this is not the case in the actual license lease? So a user can login from any server (machine) as long as he/she is a named user and logs in with his/her own useraccount?

Re: Qlikview personal/desktop for Citrix clients

Bill_Britt — Tue, 18 Aug 2015 12:22:12 GMT

HI Ingrid,

Contact you account manager (local Sales Office) and talk with them about local desktop license.

Bill

Re: Qlikview personal/desktop for Citrix clients

ingridmerx — Tue, 18 Aug 2015 12:28:38 GMT

Hi Bill,

And by using desktop licenses it is possible for users to use qlikview desktop in a load balanced terminal server environment (Citrix)?

If so, a bit expensive. We also bought pricy named user licenses we cannot use.

Re: Qlikview personal/desktop for Citrix clients

Bill_Britt — Tue, 18 Aug 2015 12:32:37 GMT

Hi,

I am not sure about that. I have never setup Qlik with Citrix. On the license issue, the account manager should be able to work with you on exchanging the licenses.

Bill

Re: Qlikview personal/desktop for Citrix clients

Peter_Cammaert — Tue, 18 Aug 2015 12:36:15 GMT

There is a solution for this: in Citrix you can restrict the number of load-balanced platforms on which an individual application is allowed to run. As long as you do not exceed two fixed platforms, your QV Desktop will be fine.

You'll still need a Named CAL for every individual user, however.

Peter

Re: Qlikview personal/desktop for Citrix clients

ingridmerx — Tue, 18 Aug 2015 12:48:38 GMT

Hi Peter,

That is not how Citrix is used/configured in our situation. All applications are virtualised with MS App-V and can (and should) be able to be started on every machine since users never logon to the same Citrix machine. Of course we could redirect the specific named users to one machine, but then we would create an exception to our policy. If we did this with every licensing troublesome application we had to make too many exceptions (we have delt with these problems before).

Yes we have named CALs.

Re: Qlikview personal/desktop for Citrix clients

ingridmerx — Tue, 18 Aug 2015 12:49:53 GMT

Thanks Bill, I will ask my account manager about this possibility.

Re: Qlikview personal/desktop for Citrix clients

qlikviewwizard — Tue, 18 Aug 2015 14:00:37 GMT

Hi ingridmerx

That would be better. Please share us once you get the details. Thanks in advance.