topic Web Ticket, administrator and dynamic update in QlikView https://community.qlik.com/t5/QlikView/Web-Ticket-administrator-and-dynamic-update/m-p/791401#M1259239 <HTML><HEAD></HEAD><BODY><P>Hi,</P><P>I have a dashboard that works fine, i call him from a web application with the ticketing system.</P><P>The problem is that my dashboard has a macro that makes a dynamic update.</P><P>The dynamic update works only if the user is member of the windows qlikview administrator group.</P><P></P><P>When I open the dashboard with the ticket it seems that qlikview does not understand that the user is member of the qlikview administrator group.</P><P></P><P>Does anyone meet that problem?</P></BODY></HTML> Mon, 26 Jan 2026 18:19:17 GMT rospigliosi 2026-01-26T18:19:17Z Web Ticket, administrator and dynamic update https://community.qlik.com/t5/QlikView/Web-Ticket-administrator-and-dynamic-update/m-p/791401#M1259239 <HTML><HEAD></HEAD><BODY><P>Hi,</P><P>I have a dashboard that works fine, i call him from a web application with the ticketing system.</P><P>The problem is that my dashboard has a macro that makes a dynamic update.</P><P>The dynamic update works only if the user is member of the windows qlikview administrator group.</P><P></P><P>When I open the dashboard with the ticket it seems that qlikview does not understand that the user is member of the qlikview administrator group.</P><P></P><P>Does anyone meet that problem?</P></BODY></HTML> Mon, 26 Jan 2026 18:19:17 GMT https://community.qlik.com/t5/QlikView/Web-Ticket-administrator-and-dynamic-update/m-p/791401#M1259239 rospigliosi 2026-01-26T18:19:17Z Re: Web Ticket, administrator and dynamic update https://community.qlik.com/t5/QlikView/Web-Ticket-administrator-and-dynamic-update/m-p/791402#M1259242 <HTML><HEAD></HEAD><BODY><P>Hi,</P><P></P><P>I'm facing the same problem while opening my dashboard with a ticket.</P><P>With my windows account, member of qliview administrator group, the dashboard and dynamic update work fine.</P><P>When i tried the use of a ticket, the dashboard works fine but not the dynamic update, even if this ticket is generated by a user member of QlikView Administrators.</P><P></P><P>Do you find any solution ?</P><P>Thank you for your answer.</P></BODY></HTML> Wed, 06 May 2015 15:19:44 GMT https://community.qlik.com/t5/QlikView/Web-Ticket-administrator-and-dynamic-update/m-p/791402#M1259242 2015-05-06T15:19:44Z Re: Web Ticket, administrator and dynamic update https://community.qlik.com/t5/QlikView/Web-Ticket-administrator-and-dynamic-update/m-p/791403#M1259243 <HTML><HEAD></HEAD><BODY><P>Hi,</P><P>no, I even ask to support and there is no solution.<IMG src="https://community.qlik.com/legacyfs/online/emoticons/angry.png" /></P><P>Perhaps in a next release or service pack of QlikView...</P></BODY></HTML> Fri, 08 May 2015 07:52:16 GMT https://community.qlik.com/t5/QlikView/Web-Ticket-administrator-and-dynamic-update/m-p/791403#M1259243 rospigliosi 2015-05-08T07:52:16Z