topic Re: Issue with Document CAL s Assigned.....? in QlikView

Issue with Document CAL s Assigned.....?

Mon, 26 Jan 2026 18:19:17 GMT

Hi All,

I have bought 15 Document CALs ,out of which 13 Doc CALs are assigned to the user and when i checked for the Doc.CALs that is not assigned ,I could find 0 Doc.CALs

I have missed 2 Doc.CALs.

Kindly advice what could be the reason for the missing of 2 Doc.CALs and if possible provide me a solution for the same.

Thanks in Advance.

Re: Issue with Document CAL s Assigned.....?

Anonymous — Tue, 03 Mar 2015 12:09:01 GMT

Have you every deleted any document without removing the licenses assigned to that document?

If yes, the deleted document is still holding your licenses.

Laxmi

Re: Issue with Document CAL s Assigned.....?

awhitfield — Tue, 03 Mar 2015 14:38:30 GMT

Hi Sathis,

as Laxmi say, this normally happens when you have assigned DOC cals. to document, but then either move, rename or delete documents before un assigning the document cals.

You need to identify any affected dashboard/s and then recreate them with the same name in the original folder, then you will be able to remove the DOC cals from them.

Regards

Andy

Re: Issue with Document CAL s Assigned.....?

stabben23 — Tue, 03 Mar 2015 15:23:33 GMT

If you have deleted the document, it could show up in the bottom of User Documents:

Often with CAPITALS in the filename.

Open and "take" your CALs back.

Re: Issue with Document CAL s Assigned.....?

Giuseppe_Novello — Tue, 03 Mar 2015 19:40:24 GMT

Sathis,

Here is an article that might help you to recover those DOC CALs

Re: Issue with Document CAL s Assigned.....?

mukesh24 — Wed, 04 Mar 2015 04:45:26 GMT

Hi ,

If u deleted any publish document without removing doc cals then please create sample app of same document name.

First remove DOC CAL from these application & then delete.

Re: Issue with Document CAL s Assigned.....?

Wed, 04 Mar 2015 05:04:26 GMT

Dear,

took screen shot of users , who are using applications.

After that remove caldata.pgo file .

replace it old CALDATA.pgo file.

Caldata.pgo path --> C:\ProgramData\QlikTech\Documents

or assign again all users to that particular qvw.

Regards

Vimlesh

Re: Issue with Document CAL s Assigned.....?

Wed, 04 Mar 2015 06:57:07 GMT

Hi every one ,

Thank you for your quick response.

I don't remember the exact file name that I renamed or removed for a particular file location. In Such case is there any possibility that i can retrieve my lost Doc CAL s.

Thanks

Re: Issue with Document CAL s Assigned.....?

Wed, 04 Mar 2015 07:22:26 GMT

Hi,

Cal information is stored in CALDATA.pgo file.

if you have any old backup of this file then replace it. your all user and doc cal will come autoametically.

Caldata.pgo path --> C:\ProgramData\QlikTech\Documents

C:\ProgramData\QlikTech\Qlikview Server

Regards

Vimlesh

Re: Issue with Document CAL s Assigned.....?

Thu, 05 Mar 2015 07:27:58 GMT

Hi Vimilesh,

I tried with the Cal pgo file where am not able to view the file details.

am using windows server 2012.

kindly advice.

Thanks

Re: Issue with Document CAL s Assigned.....?

Peter_Cammaert — Thu, 05 Mar 2015 12:36:36 GMT

Possible solutions (in descending order of simplicity):

In QMC, check the document tree for any document with an ALL-CAPITALS filename. That is probably your missing document. Create an empty QVW with that name in your document root (start QV Desktop, New..., Save As... Close Desktop). In QMC, the document will reappear with its original name. Remove the Document CALs and any remaining tasks. Delet the document.
Read the document suggested above by Giuseppe Execute the steps.
Install Server CAL Manager by David Vasseur. A nice tool to avoid wasting resources when Document CALs get lost again in the future.

Good luck,

Peter