topic Access point unreachable on Amazon server in QlikView

Access point unreachable on Amazon server

Mon, 26 Jan 2026 18:19:17 GMT

Hi ,

I have deployed QlikView server on an Amazon EC2 instance and its working fine but unreachable through the internet. I have opened all the ports to allow communication between the server and my machine, and I am able to ping the server without issues. But while trying to open the access point by writing http://[Public IP]/qlikview/index.htm , I just get the error message 'The connection has timed out'. I tried it several times with different combinations of settings in the QV Server and Web Servers in the QMC but not working so far. There are sufficient Session CAL's available as well.

Any help in this regard will be appreciated.

Thanks !

Varun

Re: Access point unreachable on Amazon server

ashfaq_haseeb — Mon, 01 Dec 2014 12:14:56 GMT

Hi,

Are port 80, 4747, 4774 opened?

Have a look at below document on all other relevant ports.

http://community.qlik.com/docs/DOC-6500

Regards

ASHFAQ

Re: Access point unreachable on Amazon server

Mon, 01 Dec 2014 12:35:25 GMT

Hi Ashfaq,

Thanks for the reply. From the security settings I have opened all the required ports but still it's not accessible. I am able to ping the server without issues. I guess the problem is somewhere else.

Kind regards,

Varun

Re: Access point unreachable on Amazon server

ashfaq_haseeb — Mon, 01 Dec 2014 12:43:05 GMT

Hi,

Can you post QlikView Server Event logs to look at.

Regards

ASHFAQ

Re: Re: Access point unreachable on Amazon server

Mon, 01 Dec 2014 12:53:00 GMT

Thanks for replying Ashfaq. Please find the log file attached. This file must contain few instances when I was able to access the Access Point from localhost via RDP, but I tried from outside and Access Point is not accessible. Dropbox - 20141201.txt

Kind Regards,

Varun

Re: Access point unreachable on Amazon server

ashfaq_haseeb — Tue, 02 Dec 2014 07:16:13 GMT

HI,

I think you need to take help from Network team to check if traffic is redirected to server ?

Regards

ASHFAQ

Re: Access point unreachable on Amazon server

Tue, 02 Dec 2014 21:37:35 GMT

Hi Ashfaq,

Thanks for looking. I was able to figure this out, it just required the installation of the IIS Web Server on the EC2 instance.

Regards,

Varun

Re: Access point unreachable on Amazon server

ashfaq_haseeb — Tue, 02 Dec 2014 21:41:47 GMT

If it answer,

Please close the thread by selecting appropriate answers.

Regards

ASHFAQ