topic Re: Publisher failed to setting QVS in QlikView

Publisher failed to setting QVS

Mon, 26 Jan 2026 18:19:17 GMT

Hi all,

I have stalled publisher in different machine with QlikView Server, then i tried to setting the QVS in Publisher Server but got some error message

Error: Failed to retrieve the QlikView Server Setting

Error:

Object reference not set to an instance of an object.

Make sure that the QCS is avaiable with the corect credentials

*also try to used server login.

Any information please advise

Thank you,

Chonnathan.P

Re: Publisher failed to setting QVS

amit_saini — Fri, 25 Jul 2014 04:30:05 GMT

Chonnathan,

Please see the attachment.

Thanks,

Re: Publisher failed to setting QVS

Fri, 25 Jul 2014 07:00:32 GMT

Hi Saini,

It still cannot point to QlikView Server (Machine 1) from Publisher Server (Machine 2)

Re: Publisher failed to setting QVS

SunilChauhan — Fri, 25 Jul 2014 07:08:43 GMT

http://community.qlik.com/thread/22380

http://community.qlik.com/thread/63384

Re: Publisher failed to setting QVS

amit_saini — Fri, 25 Jul 2014 07:09:49 GMT

Chonnathan,

Just want to check if your QVS is licensed one ??? Also check about its expire date.

Also follow this:

Re: Could not perform request since QMS backend is in Off Duty state Make sure that the QVS is available with the correc…

Thanks,
AS

Re: Publisher failed to setting QVS

ergustafsson — Fri, 25 Jul 2014 11:14:21 GMT

Hi Chonnathan,

Make sure the Firewall is open to that server, port 4747. There is something blocking access, or it is not licensed properly.

Regards,

Erik

Re: Publisher failed to setting QVS

Bill_Britt — Fri, 25 Jul 2014 15:34:18 GMT

I saw an issue like this in the past. You can try rename the Config.xlm file for the web server. Located at C:\ProgramData\QlikTech\WebServer and let the system recreate a new one.

Re: Publisher failed to setting QVS

Mon, 28 Jul 2014 06:55:09 GMT

Hi Erik,

I have tried to turn firewall off from both side but still problem.

Regards,

Chonnathan P.

Re: Publisher failed to setting QVS

Mon, 28 Jul 2014 06:56:01 GMT

Hi Bill,

Same result after rename the config file

Regards,

Chonnathan.P

Re: Publisher failed to setting QVS

ergustafsson — Mon, 28 Jul 2014 08:44:33 GMT

Hi Chonnathan,

There has also been a bug on this in the past, perhaps ensure that you are running the latest version of QlikView. You may find this release at our download site. BI Platform Free Download, QlikView Personal Edition | Qlik

Regards,

Erik

Re: Publisher failed to setting QVS

jerrysvensson — Mon, 28 Jul 2014 09:29:52 GMT

Are the servers in the same domain?

Do you use Windows authentication?

Verify port is open with: telnet <qvs machine> 4747.

Re: Publisher failed to setting QVS

Mon, 28 Jul 2014 18:41:14 GMT

Hi All,

Finally I got the issue that is the service account is different credential so I have changed the QlikView Services Account for all of QlikView Service with all server.

Now it work fine.

Thank you everyone for your support and information.

Best Regards,

Chonnathan.P