topic Re: Error in QMC " EntLicenses.Properties.calInfo.AssignedList.AddAssignedUsers " in QlikView

Error in QMC " EntLicenses.Properties.calInfo.AssignedList.AddAssignedUsers "

Mon, 26 Jan 2026 18:19:17 GMT

Hi,

I am getting following error in QMC >> System >> Licenses >> Client Access Licenses (CALs) >> Assigned CALs

And when I'm trying to open document properties for to give Authorization and Assigned DOC CAL its showing processing symbol for several minutes and finally nothing get happen and not showing document properties. If anyone solve the same or having solution please assist me.

Regards,

Rajendra

Re: Error in QMC " EntLicenses.Properties.calInfo.AssignedList.AddAssignedUsers "

amit_saini — Wed, 09 Jul 2014 09:05:55 GMT

Hi Rajendra,

Please check if you are able to search for users successfully in the Users tab of the QMC? Check in the QMC that the Directories are properly configured or not.

Thanks,

Re: Error in QMC " EntLicenses.Properties.calInfo.AssignedList.AddAssignedUsers "

Wed, 09 Jul 2014 09:23:06 GMT

Hi Amit,

In Users tab I'm able to search user and the Active Directory is configured properly.

and one more thing is that till morning every thing was working properly now only thisproblem occurred

Regards,

Rajendra

Re: Error in QMC " EntLicenses.Properties.calInfo.AssignedList.AddAssignedUsers "

amit_saini — Wed, 09 Jul 2014 09:35:22 GMT

Could you please restart your services once .

Thanks,
AS

Re: Error in QMC " EntLicenses.Properties.calInfo.AssignedList.AddAssignedUsers "

Wed, 09 Jul 2014 09:38:07 GMT

I have tried this optionalso, but no success.

Re: Error in QMC " EntLicenses.Properties.calInfo.AssignedList.AddAssignedUsers "

Wed, 09 Jul 2014 09:48:43 GMT

Some days ago the same problem occurred I have solve it by replacing the PGO files with Backup PGO files and its were resolved that time,

This time also I have done same but it's not working.

any body is having any idea... Why it's happening

Thanks,

Rajendra

Re: Error in QMC " EntLicenses.Properties.calInfo.AssignedList.AddAssignedUsers "

ashfaq_haseeb — Wed, 09 Jul 2014 09:52:29 GMT

Hi Rajender

can you tell me what version of Qlik you are on.

Regards

ASHFAQ

Re: Error in QMC " EntLicenses.Properties.calInfo.AssignedList.AddAssignedUsers "

Wed, 09 Jul 2014 10:12:37 GMT

Hi Ashfaq,

11.2 SR 3

Build Number 12018

11.02.12018.0

Regards,

Rajendra

Re: Error in QMC " EntLicenses.Properties.calInfo.AssignedList.AddAssignedUsers "

ashfaq_haseeb — Wed, 09 Jul 2014 10:50:32 GMT

Hi,

It's a bug in QV 11.2 SR 3

The Borrow.CAL.PGO is corrupt.

Stop all qlikview services and take proper backup of the above file, delete Borrow.CAL.PGO files (Chances you will lost assigned Licence you have to assign all licences again)

Start all services should solve your problem.

Better solution would be upgrading to 11.2 SR7.

Regards

ASHFAQ

Re: Error in QMC " EntLicenses.Properties.calInfo.AssignedList.AddAssignedUsers "

Wed, 09 Jul 2014 13:46:28 GMT

Hi Ashfaq,

The upgrading is good idea but I don't think so my client will go for it.

Is there any alternative solution to solve this issue without lost the assigned licenses,

Means any patch to solve this bug.

Regards,

Rajendra

Re: Error in QMC " EntLicenses.Properties.calInfo.AssignedList.AddAssignedUsers "

ashfaq_haseeb — Wed, 09 Jul 2014 13:49:28 GMT

Hi,

I don't think so,

You must contact support for the same.

May be they come up with some custom patch for you.

You can assign licence in no time.

Just make a note of distributed user and you can add them again.

I think this is the shortest way.

Regards

ASHFAQ

Re: Error in QMC " EntLicenses.Properties.calInfo.AssignedList.AddAssignedUsers "

Giuseppe_Novello — Wed, 09 Jul 2014 16:24:02 GMT

Rajendra,

Ashfaq is correct, this might be related to bug# 63724 "Invalid character in .pgo files (BorrowedCAL.pgo CALData.pgo) causes QMC not to list properties/ CAL data" . To confirm this you need to go to the QMC logs and check for this error:

"Error System.Xml.XmlException: '', hexadecimal value 0x16, is an invalid character."

This error is cause due to a end user having a bad UUID ( Universal Unique Identifier), for that QMC tries to read the borrowcaldata.pgo but cannot understand the corrupted UUID. TO correct the UUID that a machine / OS issue not Qlikview's so your IT team can help. To find out which user is the trouble one, you can do PGOs as XML ( attached article), look in the borrowcaldata.xml and check all IDs, normally they are numbers only, but if you see weird characters, that might be the trouble one.

You can try to upgrade to V11.20 SR7, it should have a fix where ignores that corrupt UUID.

Anyways, unfortunately the only way to correct this is by recreating the BorrowCalData.pgo which will removed all the assignments.

Gio

Re: Error in QMC " EntLicenses.Properties.calInfo.AssignedList.AddAssignedUsers "

Thu, 10 Jul 2014 06:53:20 GMT

Hi Gio,

Thanks for giving me the detail information about the root cause and solutions.

Let me try and will get back.

Regards,

Rajendra