topic Re: Community Problems in QlikView

Community Problems

Mon, 26 Jan 2026 18:19:17 GMT

Hi everyone,

I have a lot of problems of posting in the community or answer someone in firefox. Has anyone came across this problem?? Right now im posting from the internet explorer and it works fine but as soon as i use firefox nothing works i can only read comments not even the search function is available.

regards,

Re: Community Problems

Mon, 28 Apr 2014 11:25:14 GMT

Hi Try downloading the IE plugin .

The recommended browser is Chrome.

Re: Community Problems

ergustafsson — Mon, 28 Apr 2014 14:11:20 GMT

Hi Magdalena,

I am using Firefox version 28.0 and it is working fine.

Make sure you have the latest version, check Download Firefox — Free Web Browser — Mozilla for more information.

Regards,

Erik

Re: Community Problems

Tue, 29 Apr 2014 05:54:56 GMT

Thanks for your help Erik but I am also using Firefox 28.0 I really dont know whats the cause for this problem.

regards,

Re: Community Problems

Tue, 29 Apr 2014 06:16:25 GMT

i just updated to Firefox 29.0 and it is still not working on the homescreen everything is fine but as soon as I want to answer on whatever it doesnt work no more. I dont see my points on the right top and I cant do anything no more but read a problem. No answering on anything and no searching for something.

regards,

Re: Community Problems

CELAMBARASAN — Tue, 29 Apr 2014 06:18:23 GMT

Give a try by clearing the browser history and cache, then check.

Re: Community Problems

Anonymous — Tue, 29 Apr 2014 07:07:46 GMT

Hello Magdalena,

I use the most recent version of Firefox or Chrome. IE tends to be pretty slow and buggy with the community platform. Be sure to clear your cache. If your still having problems send me a message with some screen shots so I can help problem solve.

Thanks! Sara

Re: Community Problems

ergustafsson — Tue, 29 Apr 2014 08:32:05 GMT

Hi Magdalena,

Could be that you have some extensions or add-ons that is causing issues. Try starting Firefox in Safe mode and see if it helps, Troubleshoot Firefox issues using Safe Mode | Firefox Help . If that doesn't help, try resetting your settings in Firefox, could be something that has been tweaked, Reset Firefox – easily fix most problems | Firefox Help .

Let me know if this helps.

Regards,

Erik

Re: Community Problems

Tue, 29 Apr 2014 08:45:06 GMT

thanks for your help resetting firefox it works again but I am still wondering what was causing the problem.

regards,

Re: Community Problems

ergustafsson — Tue, 29 Apr 2014 08:53:10 GMT

Hi Magdalena,

Hard to tell by a post-mortem analysis now that everything has been reset. There is a lot of tweaks that can be done in Firefox through about:config and might've been some script, some add-on, some network policy or something else that changed a specific setting.

Regards,

Erik