topic Re: Timeouts on accesspoint in QlikView https://community.qlik.com/t5/QlikView/Timeouts-on-accesspoint/m-p/612329#M1265128 <HTML><HEAD></HEAD><BODY><P>It sounds like there must be another timeout that interrupts the session before 7200.</P><P>Are you using IIS or QlikView Web Server? IIS has its own session timeout value, could be that is currently set to 20 min.</P></BODY></HTML> Tue, 08 Apr 2014 10:38:52 GMT mls 2014-04-08T10:38:52Z Timeouts on accesspoint https://community.qlik.com/t5/QlikView/Timeouts-on-accesspoint/m-p/612326#M1265122 <HTML><HEAD></HEAD><BODY><P>Hello,</P><P></P><P>When i have a dashboard on a big screen from accesspoint after 20minuts or so we get timeouts.</P><P></P><P>Is it possible to avoid this? I have tried all timeout settings, and it seems like nothing helps?</P></BODY></HTML> Mon, 26 Jan 2026 18:19:17 GMT https://community.qlik.com/t5/QlikView/Timeouts-on-accesspoint/m-p/612326#M1265122 2026-01-26T18:19:17Z Re: Timeouts on accesspoint https://community.qlik.com/t5/QlikView/Timeouts-on-accesspoint/m-p/612327#M1265124 <HTML><HEAD></HEAD><BODY><P>The default Session timeout is 1800 seconds / 30 min, so this will most likely the issue here. You can change it in the QMC under System -&gt; QVS&nbsp; -&gt; Performance</P></BODY></HTML> Tue, 08 Apr 2014 09:55:37 GMT https://community.qlik.com/t5/QlikView/Timeouts-on-accesspoint/m-p/612327#M1265124 2014-04-08T09:55:37Z Re: Timeouts on accesspoint https://community.qlik.com/t5/QlikView/Timeouts-on-accesspoint/m-p/612328#M1265126 <HTML><HEAD></HEAD><BODY><P>Its already set to 7200 seconds</P></BODY></HTML> Tue, 08 Apr 2014 09:58:15 GMT https://community.qlik.com/t5/QlikView/Timeouts-on-accesspoint/m-p/612328#M1265126 2014-04-08T09:58:15Z Re: Timeouts on accesspoint https://community.qlik.com/t5/QlikView/Timeouts-on-accesspoint/m-p/612329#M1265128 <HTML><HEAD></HEAD><BODY><P>It sounds like there must be another timeout that interrupts the session before 7200.</P><P>Are you using IIS or QlikView Web Server? IIS has its own session timeout value, could be that is currently set to 20 min.</P></BODY></HTML> Tue, 08 Apr 2014 10:38:52 GMT https://community.qlik.com/t5/QlikView/Timeouts-on-accesspoint/m-p/612329#M1265128 mls 2014-04-08T10:38:52Z Re: Timeouts on accesspoint https://community.qlik.com/t5/QlikView/Timeouts-on-accesspoint/m-p/612330#M1265129 <HTML><HEAD></HEAD><BODY><P>Hi Thomas,</P><P></P><P>Both of these answers are correct. The IIS timeout is set under the Application Pool.</P><P></P><P><IMG alt="timeout.png" class="jive-image" src="https://community.qlik.com/legacyfs/online/56779_timeout.png" style="width: 620px; height: 383px;" /></P><P>The session log will give a hint as to which one is causing the issue. If the connection is closed by server then it is the server setting.</P><P></P><P>Bill</P></BODY></HTML> Tue, 08 Apr 2014 10:50:59 GMT https://community.qlik.com/t5/QlikView/Timeouts-on-accesspoint/m-p/612330#M1265129 Bill_Britt 2014-04-08T10:50:59Z Re: Timeouts on accesspoint https://community.qlik.com/t5/QlikView/Timeouts-on-accesspoint/m-p/612331#M1265131 <HTML><HEAD></HEAD><BODY><P>Hi Thomas,</P><P></P><P>Did you check the settings at following path:</P><P></P><P><SPAN style="color: #000000; font-family: Tahoma;">&nbsp; C:\ProgramData\QlikTech\WebServer\config.xml</SPAN></P><P><SPAN style="color: #000000; font-family: Tahoma;"><BR /></SPAN></P><P>In this config file, change the timeout here:</P><P><SPAN style="color: #000000; font-family: Tahoma;"><BR /></SPAN></P><P><SPAN style="color: #000000; font-family: Tahoma;">&lt;QvsTimeout&gt;600&lt;/QvsTimeout&gt;</SPAN></P><P><SPAN style="color: #000000; font-family: Tahoma;"><BR /></SPAN></P><P><SPAN style="color: #000000; font-family: Tahoma;">Hope this will help.</SPAN></P><P><SPAN style="color: #000000; font-family: Tahoma;"><BR /></SPAN></P><P><SPAN style="color: #000000; font-family: Tahoma;">Apurva<BR /></SPAN></P></BODY></HTML> Tue, 08 Apr 2014 10:52:38 GMT https://community.qlik.com/t5/QlikView/Timeouts-on-accesspoint/m-p/612331#M1265131 2014-04-08T10:52:38Z Re: Timeouts on accesspoint https://community.qlik.com/t5/QlikView/Timeouts-on-accesspoint/m-p/612332#M1265133 <HTML><HEAD></HEAD><BODY><P>Bill - I cannot set idle time to 7200 for example - it has a maximum</P></BODY></HTML> Tue, 08 Apr 2014 11:01:17 GMT https://community.qlik.com/t5/QlikView/Timeouts-on-accesspoint/m-p/612332#M1265133 2014-04-08T11:01:17Z Re: Timeouts on accesspoint https://community.qlik.com/t5/QlikView/Timeouts-on-accesspoint/m-p/612333#M1265135 <HTML><HEAD></HEAD><BODY><P>bill - it was already set to 200 minuts. i have now set it to 999</P></BODY></HTML> Tue, 08 Apr 2014 11:02:02 GMT https://community.qlik.com/t5/QlikView/Timeouts-on-accesspoint/m-p/612333#M1265135 2014-04-08T11:02:02Z Re: Timeouts on accesspoint https://community.qlik.com/t5/QlikView/Timeouts-on-accesspoint/m-p/612334#M1265137 <HTML><HEAD></HEAD><BODY><P>Hi Apurva,</P><P></P><P>The setting <SPAN style="color: #000000; font-family: Tahoma;">&lt;QvsTimeout&gt;600&lt;/QvsTimeout&gt;</SPAN> doesn't deal with session timeout.</P><P></P><P>Bill</P></BODY></HTML> Tue, 08 Apr 2014 11:40:33 GMT https://community.qlik.com/t5/QlikView/Timeouts-on-accesspoint/m-p/612334#M1265137 Bill_Britt 2014-04-08T11:40:33Z Re: Timeouts on accesspoint https://community.qlik.com/t5/QlikView/Timeouts-on-accesspoint/m-p/612335#M1265138 <HTML><HEAD></HEAD><BODY><P>Hi Thomas,</P><P></P><P>What is the reload schedule of this document? If you don't have refresh mode setup correctly a reload will cause a session disconnect.</P><P></P><P></P><P><IMG alt="bbbbb.png" class="jive-image" src="https://community.qlik.com/legacyfs/online/56801_bbbbb.png" style="width: 620px; height: 494px;" /></P><P></P><P>Bill</P></BODY></HTML> Tue, 08 Apr 2014 11:42:56 GMT https://community.qlik.com/t5/QlikView/Timeouts-on-accesspoint/m-p/612335#M1265138 Bill_Britt 2014-04-08T11:42:56Z