topic Re: Governance Dashboard reload Task failiure with Publisher in QlikView

Governance Dashboard reload Task failiure with Publisher

regowins — Mon, 26 Jan 2026 18:19:17 GMT

Hi All,

Only the governance dashboard task is failing after I split services on two virtual server machines. I have the following setup:

Server 1 = QVS, QVWS. The Governance Dashboard, other source documents, and Accesspoint folder reside on this server

Server 2 = QMS, QDS, DSC

Ideally, I think the source folder should be on the same server with QDS. In this case I am doing some testing and I did not want to move all the documents over and kept them on server 1. The only thing I moved over to server 2 was the QVPR to keep all the created tasks.

I have checked all the paths in the QMC and they are UNC mapped to server 1 for QDS and QVS. Also, the configuration paths in the governance document are UNC mapped to the servers. Manual reoad of the governance document works fine and is reading logs from both servers.

I am using v1.1 of Governance Dashboard and server SR5. When I run the task from QMC I get a document failed log file on Server 1 (in the governance folder) and task log file (in QDS folder) on server 2. So at least I know it is getting to the document.

All the other reload tasks seem to work fine. Only the Governance Dashboard is failing...any ideas?

Thanks for the help!

Re: Governance Dashboard reload Task failiure with Publisher

Tyler_Waterfall — Mon, 03 Mar 2014 17:22:27 GMT

Hello Ashwin,

Is the Governance Dashboard installed on both servers?

There are few items that come with the installation that must be present on any server where the QMC might send the Dashboard to be reloaded.

Tyler

Re: Governance Dashboard reload Task failiure with Publisher

regowins — Mon, 03 Mar 2014 17:36:07 GMT

Hi Tyler,

Currently, It is only installed on server 1 where it has alway been. If I could not figure this out I was going to unistall it from server1 and install it on server 2. Thanks

Re: Governance Dashboard reload Task failiure with Publisher

Tyler_Waterfall — Mon, 03 Mar 2014 18:07:02 GMT

The Governance Dashboard just needs to be installed on every server where it might be reloaded. So, if the plans is to only have QDS on server 2- you should install it there and you could uninstall from server 1, as you've stated.

Re: Governance Dashboard reload Task failiure with Publisher

regowins — Mon, 03 Mar 2014 21:37:21 GMT

So, I installed QGD on server 2 but now I get "File Path driectory does not exist" .This is becuase I am using UNC mapping to server 1 where all the QV documents reside. Is there a way around this? I even tried using the mapped name drive (Z:\qlikviewsource).

Thanks!

Re: Governance Dashboard reload Task failiure with Publisher

Tyler_Waterfall — Tue, 04 Mar 2014 15:37:33 GMT

Are you pointing to the root UNC folder? If so, try pointing to a parent folder instead.

For example - on Server 1: c:\Programdata\Qliktech\Documents ---- instead of using \\server1\Documents, try sharing and pointing to \\server1\QlikTech\Documents.

Re: Governance Dashboard reload Task failiure with Publisher

regowins — Tue, 04 Mar 2014 17:38:13 GMT

Yep, I think my problem is I have all my QVWs at C:\sourcedocuments, but QGD needs it to be C:\sourcedocument\documents to work. If I create a new folder under C:\scourcedocuments and move the QVW's over I will lose the link to all my scheduled tasks. I looks like I may be out of luck on this and will have re-create one of these items from scratch.

Thanks for the help!

Re: Governance Dashboard reload Task failiure with Publisher

Tyler_Waterfall — Tue, 04 Mar 2014 18:35:33 GMT

Could you use \\server1\c$\sourcedocuments ? Not sure if this would solve it, but it's worth a try.

Re: Governance Dashboard reload Task failiure with Publisher

regowins — Tue, 04 Mar 2014 23:16:08 GMT

That worked, Thanks a lot for the help Tyler!

Re: Governance Dashboard reload Task failiure with Publisher

Troy1 — Wed, 09 Apr 2014 14:16:36 GMT

How do you uninstal Governance dashboard beta.

There is no uninstal utility that comes with dashboard. Do you physically remove files and folders.

I have beta and now installing 1.1.

During installation 1.1 is asking me to restart the instances of qlikview, does it mean instances of server.

Re: Governance Dashboard reload Task failiure with Publisher

Tyler_Waterfall — Wed, 09 Apr 2014 14:20:32 GMT

Use the control panel > Uninstall to uninstall the governance dashboard beta.

During installation, you should not have qlikview desktop running (qv.exe) or any reload that uses qv.exe (for example, an external task that runs a macro.)

Re: Governance Dashboard reload Task failiure with Publisher

Troy1 — Wed, 09 Apr 2014 14:35:18 GMT

Thanks

so if QVS.exe, qvb.exe or qds.exe is that fine?
Do i need to restart the server before I use Governance dashboard for the first time?
Is it possible to set-up Governance dashboard to do auto scan via reload task on the server. or do we have to manually scan every time before use.
Do I need to install Ops Monitor or other dashboards or just installing Governance 1.1 will be suffice?
We want to monitor how many users are currently configured, who is using what, who uses it the most, who has session license, who has named, etc.

Re: Governance Dashboard reload Task failiure with Publisher

Tyler_Waterfall — Wed, 09 Apr 2014 16:14:54 GMT

so if QVS.exe, qvb.exe or qds.exe is that fine? Yes, that is fine
Do i need to restart the server before I use Governance dashboard for the first time? No. Dashboard can run independent of Server or Publisher. It just loads server logs files (if you toggle on "Has Server").
Is it possible to set-up Governance dashboard to do auto scan via reload task on the server. or do we have to manually scan every time before use. Most customers will create a reload task for it in Publisher. Just note that the Governance Dashboard must be installed on each QDS server where it might be reloaded.
Do I need to install Ops Monitor or other dashboards or just installing Governance 1.1 will be suffice? You will be the judge of that. If you do find that the Governance Dashboard does not meet all your needs, please let the community know (good input).
We want to monitor how many users are currently configured, who is using what, who uses it the most, who has session license, who has named, etc.Great. Use the Sessions tab to look at usage.
Note that the current release does not load the PGO file nor the user directory for each customer, so you are not able to see who "has" a license but is not using it. This is a common, unmet request.

Re: Governance Dashboard reload Task failiure with Publisher

Troy1 — Wed, 09 Apr 2014 16:21:46 GMT

Thanks.

So I assume the user info is comming from logs. There is this dashboard that actually work differently have you ever tried integrating its functionality into Governance.

Please have a look.

http://community.qlik.com/docs/DOC-5281

Re: Governance Dashboard reload Task failiure with Publisher

Troy1 — Wed, 09 Apr 2014 16:22:23 GMT

so when you press scan button, it is actually doint the reload.

Re: Governance Dashboard reload Task failiure with Publisher

Tyler_Waterfall — Wed, 09 Apr 2014 16:23:29 GMT

Yes.

Re: Governance Dashboard reload Task failiure with Publisher

Troy1 — Wed, 09 Apr 2014 17:40:41 GMT

i am getting error when i scan.

"External Variables include file cannot be accessed. Please validate path.

Re: Governance Dashboard reload Task failiure with Publisher

Troy1 — Wed, 09 Apr 2014 17:43:14 GMT

I have made sure all my paths are correct and pointing to installation as per Windows 2003 format

Re: Governance Dashboard reload Task failiure with Publisher

Troy1 — Wed, 09 Apr 2014 17:49:31 GMT

would governance 1.1 work with 11.0 SR1

Re: Governance Dashboard reload Task failiure with Publisher

Tyler_Waterfall — Wed, 09 Apr 2014 18:39:02 GMT

yes - works with 11.0 SR1

Check the filepath for the external userscript. If you have the UserConfig.txt stored in c:\programdata\qlikview\scripts\

then you should put c:\programdata\qlikview\scripts\UserConfig.txt in the user config box.