topic Re: Application not opening at Access point level in QlikView

Application not opening at Access point level

dhanu_today — Mon, 26 Jan 2026 18:19:17 GMT

Hi All,

I am getting the below issue when the user try to open the application at access point and the user is a document cal user.

The application is opening some times and frequently we are getting the same issue and the the browser using is IE 6 and the same error is happening diffrent versions as well.

Plz help the same and attached here the screen shot as well.

Thanks in advance,

Dhanu

Re: Application not opening at Access point level

Anonymous — Mon, 23 Dec 2013 08:08:39 GMT

looks like not a browser/ version problem or CAL assignment problem.

i see it as network or software conflict problem.

just check any new program is installed on QVSERVER which might starts using communication port

1. just check all services are running fine in Control panel -> Administrative tools -> all four Qlikview services are

started .

2. just check all services are running fine in Control panel -> Administrative tools -> any of Qlikview services are

not in started when you get this error /screen shot.

i feel there is something interfering with qlikview sever antirus/ any services etc.

anant

Re: Application not opening at Access point level

Mon, 23 Dec 2013 08:50:08 GMT

Hi Anant,

I am also facing the same problem but have checked all the services are working fine.

I am able to access through the Ajax Mode but not through the IE. please help!!!!!

http://community.qlik.com/thread/102589

Alok Kumar

Re: Application not opening at Access point level

Anonymous — Mon, 23 Dec 2013 09:15:59 GMT

Have you installed IE plugin in your system.

Regards

Nitin

Re: Application not opening at Access point level

Mon, 23 Dec 2013 09:18:48 GMT

Yes Nitin,

I have installed the IE Plug in.

Re: Application not opening at Access point level

Mon, 23 Dec 2013 09:24:57 GMT

HI,

Do you upgraded Qlikview version .

Re: Application not opening at Access point level

Mon, 23 Dec 2013 09:28:19 GMT

No Divya,

we haven't upgraded the version as well.

It is working fine into AJAX but not into IE 9 with QV 11.2 Sr 3 .

Re: Application not opening at Access point level

Anonymous — Mon, 23 Dec 2013 10:04:57 GMT

add the access point url to trusted web sites to open that qvw using IE plugin in Access Point.

anant

Re: Application not opening at Access point level

Tue, 24 Dec 2013 07:10:19 GMT

Hi Anant,

Have tried this method also but did not get success.

Re: Application not opening at Access point level

dhanu_today — Sat, 28 Dec 2013 17:43:23 GMT

We found one solution for the above problem is when the multiple users are try to open the same application in multiple machines with same id(i.e. single doc cal).That time new session is working fine and the older session using machine is getting the error like above.

But the same error we are getting even single person using case also.At that time if the user refresh is browser then onwards we are not getting the error.

Could please eloborate what might be the possible chances to get this type error.(Unable to attach the log file).

Thanks in advance,

Dhanu.Today

Re: Application not opening at Access point level

Anonymous — Mon, 30 Dec 2013 05:38:25 GMT

Hi Alok,

I am seeing that this error is occuring most with QV 11.2 version

can you try one thing go to QV Management Cocsole

there System -> set up

expand QV sever nod and select qvs@localhost in General tab there is section of Link Machine name

ust provide IP address of QV server

anant

Re: Application not opening at Access point level

Mon, 30 Dec 2013 06:23:19 GMT

Hi Anant,

Thanks for your reply,

but i have done with that steps as well.

issue could not resolved.

dhanu today in my case i have to restart the services. then only i am able to access smoothly.

but if i did not restart the services until & unless it could not get resolved.

Re: Application not opening at Access point level

amit_saini — Mon, 30 Dec 2013 06:36:35 GMT

Hi Dhnau,

You are facing this problem because of Assigned CALS. Please follow this path:

Go to Qlikview Management Console
Go to system.
Select Licenses option under System.
Select Qlikview server option under licenses and than you will be having list of users under assigned CALS.
Remove old users (30 days older) which are no in touch from last 30-40 days.

Hope this will help you.

Thanks,

Amit Saini