topic Re: Publisher Email distribution limitations in QlikView

Publisher Email distribution limitations

shayraber — Mon, 26 Jan 2026 18:19:17 GMT

hi all,

I'm using a QV server and publisher (version 11 SR2).

up untill now i used the distribution functionality to publish documents to folders (and with/without Email notifycation).

now, I'm trying to distribute reloaded documents to users in the network via Email.

if it is a very small document - everything is OK,

BUT if I'm trying to reload and distribute a larger document (~8.5MB) the task reloads the model but NOT sending it via Email and end up with warning because of it.

any idea why?

please assist.

Shay

Re: Publisher Email distribution limitations

jonasheisterkam — Tue, 12 Nov 2013 09:40:21 GMT

Accept the mail server bigger attachment.

Re: Publisher Email distribution limitations

shayraber — Tue, 12 Nov 2013 09:44:12 GMT

does it a property of the publisher?

because both the machine and the network email has a limit of 20MB which by far greater than the document I'm failing to distribute?

Re: Publisher Email distribution limitations

Anonymous — Tue, 12 Nov 2013 09:57:47 GMT

Shay

Would distributing the document to a folder suffice ?

Best Regards, Bill

Re: Publisher Email distribution limitations

shayraber — Tue, 12 Nov 2013 10:01:02 GMT

no.

that functionality already works. I need to distribute it to users which will use it "Offline" while they are traveling and has no internet access of any kind.

if they will have it as an attachment. like that they will be able to open the downloaded document with the application on their machines

Re: Publisher Email distribution limitations

Bill_Britt — Wed, 13 Nov 2013 11:48:52 GMT

Hi Shay,

What is the error that is showing in the logs? I would think this would be more a problem with your email system not accepting the mail because of the size.

Bill

Re: Publisher Email distribution limitations

shayraber — Wed, 13 Nov 2013 11:56:53 GMT

I'm just getting a message says that the distribution via email failed.

I've tried to send a small doc (300K) and it passed to the mai server and was sent.

the larger file didn't get even to the mail server (according to our infra guys, I'm not an infra guy...).

where can i see more detailed log than the one i see at the "Status" tab at the console?

p.s.

the mail server limit is 10M so the it should have been passed (since the doc is 8.5M)

Re: Publisher Email distribution limitations

Bill_Britt — Wed, 13 Nov 2013 15:11:13 GMT

Hi Shay,

I have just tested this and it is working for me. You should have recieved an email with a 8 MB QVW to your gmail account.

Bill

Re: Publisher Email distribution limitations

shayraber — Wed, 13 Nov 2013 15:14:57 GMT

Hi,

Thanks. I've got ur mail with the attachment.

Idont know why it doesnt wirk for me.

Since i'm not an Infra guy i just need the Infra here to support this

בתאריך יום רביעי, 13 בנובמבר 2013, Bill Britt כתב:

QlikCommunity <http://community.qlik.com/> Publisher Email
distribution limitations
reply from Bill Britt<http://community.qlik.com/people/bbt?et=watches.email.thread>in *QlikView
Publisher* - View the full discussion<http://community.qlik.com/message/421220?et=watches.email.thread#421220>

Re: Publisher Email distribution limitations

jldengra — Wed, 13 Nov 2013 16:47:17 GMT

Hi,

I have a similar problem with a Publisher distribution by e-mail, but not related to the size of the file (< 200k) but to the number or recipients. I have customized a distribution to 45 offices in a single task, looping by an office field to reduce the data and adding a table to the QlikView model where I specify each one of the recipients per office.

In my case, the Publisher task worked fine only for the first n recipients (sometimes 21, sometimes 15, depending on the moment ...), and then started failing, and all I can see in the task log is the message:

Warning: Failed to send mail to XXXX@XXX.XXX

where XXXX@XXX.XXX denotes each recipient, and the same occurs for all the following recipients.

I have consulted our system administrator and he has checked in our Email Server logs that all the messages seemed to be successfully sent, therefor they only arrived until the first Warning: Failed to send mail was logged.

Is there any other log in QlikView to get more details and understand what happens ?

Re: Publisher Email distribution limitations

shayraber — Tue, 19 Nov 2013 07:11:53 GMT

Hi Bill,

Is there some function at the publisher needed to be adjusted in order to set the limit of the documents can be distributed via email?

It's obviously a size limit issue due to the ability to send small doc and disability to send a large doc.

If the limit exist somewhere (at the publisher or the machine hosting it or the mail server) and I don't know where.

Can you please guide me what to check in order to work it through?

The warning that I'm get is:

“Distribution reported warnings for resource "<Doc Name>_MailAttachment_1" (MailAttachmentDistributionResource).

Thanks a lot

Re: Publisher Email distribution limitations

bhaskar_sm — Wed, 29 Jul 2015 04:34:58 GMT

Hi Jose Luis Dengra,

i am facing the same issues as u mentioned above , if u solve this problem then please let me know...

thanks ,

regards

Bhasker

Re: Publisher Email distribution limitations

jldengra — Wed, 29 Jul 2015 07:34:16 GMT

Hi, Bhasker.

Some months ago after having this issue, the mail server was changed and we performed some testing of distributions to 60 e-mails, using different document sizes with the aim to stress the system, and it worked fine for all the tests, with a correct delivery. Thus I think the issue was related to the mail server configuration or capacity.

At this point I am not able to reproduce the problem but, if we ever face it again, I would study the content of the log files located at the following folder, more verbosely than the history execution shown in the QlikView Management Console:

C:\ProgramData\QlikTech\DistributionService\1\Log

At the time we had the problem I was not aware that more detailed log files resided in that location, but not forever, since everyday the system removes log folders and files older than one month.

Re: Publisher Email distribution limitations

bhaskar_sm — Wed, 29 Jul 2015 08:40:03 GMT

Thanks, Jose Luis Dengra

Re: Publisher Email distribution limitations

vishsaggi — Fri, 13 Oct 2017 21:36:08 GMT

I know this is pretty old. However, i am facing the same issue that when i get to Reduce tab of a Task and click on Open Document to select the field it never loads the field names it just gray's out after some time. My qvw document is of 25MB but I am just using one single straight table with 10columns in the report to send out to recipients. Can anyone guide me through in this regards.

Many thanks,
Vish.

Re: Publisher Email distribution limitations

Bill_Britt — Mon, 16 Oct 2017 16:31:45 GMT

Hi Vish,

Does the QVW have section access applied?

Bill

Re: Publisher Email distribution limitations

vishsaggi — Mon, 16 Oct 2017 17:05:53 GMT

Hello Bill,

Thanks for your response. There is no section access here. It is just a big straight table with more than 10 fields.

Re: Publisher Email distribution limitations

Bill_Britt — Mon, 16 Oct 2017 17:52:46 GMT

HI,

Open a support ticket and lets see if we can help you there.

Bill

Re: Publisher Email distribution limitations

vishsaggi — Mon, 16 Oct 2017 19:27:29 GMT

Thanks Bill. Sure will do that.

Re: Publisher Email distribution limitations

vishsaggi — Mon, 16 Oct 2017 19:53:13 GMT

Bill, just quickly if any comments on this below message. I tried to run this but the task hangs in the last statement and never go forward I had to abort. I got like 3300 rows to generate PDF.

(2017-10-16 15:37:34) Information: Allocating new QlikView Engine. Current usage count=1 of 4 (of type non-reader).

(2017-10-16 15:37:34) Information: Max retries:5

(2017-10-16 15:37:34) Information: Attempt:01

(2017-10-16 15:37:35) Information: Opened the QlikView Engine successfully. ProcessID=2056

(2017-10-16 15:37:35) Information: Allocated QlikView Engine successfully. Current usage count=2 of 4 (of type non-reader). Ticket number=3613.

(2017-10-16 15:37:35) Information: Loading document "M:\QlikView\QDS\1\temp\5c63e885-e4bd-4e68-aef2-7153d067c280\document.qvw" (0.32 Mb)

(2017-10-16 15:37:36) Information: Physical FileSize=0.32 Mb. Memory Allocation Delta for this file=5.24 Mb. Available Physical Memory Before Open=18504.47 Mb. Available Physical Memory After Open=18504.13 Mb. Total Physical Memory=32767.55 Mb.

(2017-10-16 15:37:36) Information: Attempted to load the document with data.

(2017-10-16 15:37:36) Information: The document was loaded successfully.

(2017-10-16 15:37:36) Information: Document was opened successfully

(2017-10-16 15:37:36) Information: Completed ReduceData for M:\QlikView\QDS\1\temp\5c63e885-e4bd-4e68-aef2-7153d067c280\document.qvw. (Reduce=True, Save=True)

(2017-10-16 15:37:36) Information: Memory Allocation Delta for this file=2.64 Mb. Available Physical Memory Before Reduce=18498.09 Mb. Available Physical Memory After Reduce=18504.13 Mb. Total Physical Memory=18504.13 Mb.