topic Re: Bookmarks disappear after application reload in QlikView

Bookmarks disappear after application reload

Mon, 26 Jan 2026 18:19:17 GMT

Hello,

I have encountered the following problem : User creates bookmarks on access point (Ajax), and is able to use them througout the day, however, the following morning after the application had been reloaded all the bookmarks disappear. I am not sure why this is happening.

Thank you in advance for your help ,

Olga

Re: Bookmarks disappear after application reload

salto — Mon, 11 Nov 2013 12:08:41 GMT

Hi,

in the QMC, go to Documents -> User documents and check "Allow Creation of Server Objects" and assign the permission to the users you need.

Hth.

Re: Bookmarks disappear after application reload

Mon, 11 Nov 2013 14:26:56 GMT

Hi, SALTO!

Thanks for your prompt reply! "Allow Creation of Server Objects" is already checked with an option 'All authenticated users'. I can see a few bookmarks/objects created by different users, none of them belong to the user in question.

Any ideas?

Re: Bookmarks disappear after application reload

salto — Mon, 11 Nov 2013 14:31:00 GMT

Hello Olga,

the issue is happening only with a particular user?

Re: Bookmarks disappear after application reload

Mon, 11 Nov 2013 15:13:44 GMT

Seems to be the case for this particular user.

Thank you!

Olga

Re: Bookmarks disappear after application reload

salto — Mon, 11 Nov 2013 15:28:44 GMT

Hello Olga,

honestly, I do not know what can be happening in this case. Sorry for not being of much help.

Re: Bookmarks disappear after application reload

Tue, 12 Nov 2013 08:27:08 GMT

In fact, it's for all the users. I have created a bookmark with my account yesterday and it was no longer there this morning. I wonder if this has something to do with the fact that the services are being restarted at night ...

Re: Bookmarks disappear after application reload

salto — Tue, 12 Nov 2013 08:38:26 GMT

Hi Olga,

we do restart the server periodically and the server objects remain (bookmarks, etc...). You could try not restarting it once and then check but I think that is not the issue.

To use server Objects objects you need the Enterprise Edition license in your Server.

.- first check that the document allows server objects in the Settings menu, Document properties, Server, Allow Server Objects,

Check Pages 179, 180 and 181 of the Reference Manual (v. 10), and make sure that these settings are enabled on your document and server:

Allow Server Bookmarks

This check box must be enabled, if remote clients are to be allowed to create and share bookmarks with

this document on the QlikView Server.

Hope this helps.

Re: Bookmarks disappear after application reload

Tue, 12 Nov 2013 10:10:59 GMT

Thanks a lot for your help, SALTO! I have checked - all the setting in both QMC and Document itself allow for creation of server objects/bookmarks. I guess I'll keep digging

Re: Bookmarks disappear after application reload

simon_minifie — Wed, 26 Mar 2014 11:34:02 GMT

Hi Olga,

Did you manage to get to the bottom of this one? Am seeing a similar behaviour in V11.2

Thanks,

Simon

Re: Bookmarks disappear after application reload

Fri, 16 May 2014 13:47:27 GMT

Hi Simon,

Sorry for the late reply. Our problem was not Qlikview related at the end. Someone created a batch process that copied all the .shared file to another directory overnight. The old files were deleted, and every morning Qlikview was creating new ones...

Olga

Re: Bookmarks disappear after application reload

simon_minifie — Tue, 10 Jun 2014 09:13:28 GMT

Hi Olga,

Thanks for the update.

best regards,

Simon