topic Re: Export to Excel is not working. in QlikView

Export to Excel is not working.

steven_ahomed1 — Mon, 26 Jan 2026 18:19:17 GMT

Qlikview webserver is running on Webportal with Webseal. Here Webseal authenticates User info.

But from application side, when User tries to export to excel, webportal page shows "Not Found" - error code is: 0x38cf0428.

Actually, while clicking on export to excel option, Popup in IE is not having Webseal Juction point name in URL.

Working in Crome browser, but not working in IE.

Note: Issue is coming when trying to run in Ajax mode. IE plugin works fine, with no issues.

Re: Export to Excel is not working.

gainkarthi — Mon, 12 Aug 2013 11:35:52 GMT

What version of IE you are using?.

Can you upgrade IE and check ?

Regards,

Karthi

Re: Export to Excel is not working.

steven_ahomed1 — Mon, 12 Aug 2013 19:40:31 GMT

we are facing one issue on qlikview server, when we clik on 'send to excel' / 'export' / 'print' option on chart. It opens a CSV export model window and then pop up a new window where junction url qv_prod is being missed.
this issue is happening only on IE 8 and this issue is not happening on Chrome and FireFox.
I have investigated this issue and found out that in chrome and FireFox, Request HTTP header is having Referer attribute to mail document page
but IE8 is missing this Referer atributes which results 'Page not found exception' Since url is missing junction point qv_prod

Attached below is the HTTP request header which is successful.

GET /QvAjaxZfc/QvsViewClient.aspx?public=only&size=long&host=QVSCluster1&name=Temp/3c3447c3c96f4ed192e6de17293e1cdf.csv HTTP/1.1
Host: hondaweb.com:443
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Encoding: gzip,deflate,sdch
Accept-Language: en-US,en;q=0.8
Cookie: qlikmachineid=9dc17a81-5dc4-4461-9cca-de5aa923351e; s_nr=1374078359755; s_vnum=1376670353894%26vn%3D2; ASP.NET_SessionId=sotiqtugqda2n145h11mgfv1; PD_STATEFUL_bce8678c-48b2-11e2-a681-003818882088=%2Fauth; xrfkey=863Ct38K0eBGaAvP; AccessPointSession=f3095aab-32e6-f801-9b85-be7193a8115e; PD-H-SESSION-ID=4_pug3QbxkIgP7cCPC5WSfqA62f6h4gIuj91ahAp67JcpIHQsf; PD-ID=dqNo/SWKoC5h2jcp2sxzbB5dCxFrbqvySmfEMc5GC8bFIDzqKaknsf5WSr6WYFyKZYIP74aLuYcTKS2SYJAbYdr589l0zkUFhQ8c0rk2cB1RrxHVGtS4C/XhE8nzbdKWfaKRmIfe97qL9V1IAi+cQIjEM+OEoTaFRoGj3sP7w7rvXqYs9IBbiF4Fo9YipD3yJeArHj0lrUN3oKifiF3RmKesCRLwgZyXGOsskAoR/7Uyn2DlMYCOBlHGu9kX6LGRFBVcANHLFmLeP+3aXqNxB9rCMp0DTADkX0Iv1XMuLJvr27omK2VmQ5K7BhFpRpD1aBsFIgDdDRmqWxjuNzmUrjjIIzW6oVLEdguczck1PYc=
Referer: https://hondaweb.com/qv_prod/QvAJAXZfc/opendoc.htm?document=Delivery/GPCS_Parameter_INDX.qvw&host=QVSCluster1 <---*****this is missing and causing junction point missing in pop up window*****
User-Agent: Mozilla/5.0 (Windows NT 4.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/28.0.1500.72 Safari/537.36

Re: Export to Excel is not working.

gainkarthi — Tue, 13 Aug 2013 03:59:09 GMT

Can you check if it's working fine in other IE versions too?

Re: Export to Excel is not working.

Fri, 01 Nov 2013 14:22:12 GMT

We have IE version 8.

Re: Export to Excel is not working.

Fri, 01 Nov 2013 14:32:36 GMT

Below one line of code has been added in Init() function of opendoc.htm file present under QlikView\Server\QlikViewClients\QlikViewAjax which solved our problem.

if (Qva.Remote.indexOf("qv_prod") < 0) Qva.Remote = "/qv_prod"+Qva.Remote;