topic Document CALS Assignment issue in QlikView https://community.qlik.com/t5/QlikView/Document-CALS-Assignment-issue/m-p/437842#M1271116 <HTML><HEAD></HEAD><BODY><P>Hi all,</P><P></P><P>We are using Qlikview Server 11, yesterday there was some requirement to <SPAN style="color: #008000;"><STRONG>change</STRONG> </SPAN>the <SPAN style="color: #008000;"><STRONG>Mounted Folder name </STRONG></SPAN>for one of the Dashboard.</P><P>Even after changin the Mounted Folder name the <SPAN style="color: #008000;"><STRONG>reload schedule kept showing the same old name while scheduling dependent Tasks</STRONG></SPAN>.</P><P></P><P>Like <SPAN style="color: #008000;"><STRONG>Old Mount Name\Dashboard Name</STRONG>.</SPAN></P><P></P><P>So I <SPAN style="color: #008000;"><STRONG>deleted the Mounted folder from the Accesspoint</STRONG></SPAN>, <SPAN style="color: #008000;"><STRONG>saved the change</STRONG> and <STRONG>created a new mounted folder with new name</STRONG></SPAN>. Now the new name/Dashboard Name was available for scheduling.</P><P></P><P>In this process when we checked for the <SPAN style="color: #008000;"><STRONG>Document CALS for the dashboard were lost</STRONG></SPAN>. As I <SPAN style="color: #008000;"><STRONG>didn't changed the physical Folder</STRONG></SPAN> I <SPAN style="color: #008000;"><STRONG>expected the CALS to be available</STRONG></SPAN> after creating the new Mount Folder.</P><P></P><P>Now the Server shows <SPAN style="color: #008000;"><STRONG>150 CALS available out of 200</STRONG> </SPAN>and the dashboard still does not shows the Document CALS.</P><P>Can any one suggest any solution to <STRONG>recover all Document CALS</STRONG> and also to use the <STRONG>Doc Cal File for the Dashboard to assign the user back</STRONG> again.</P><P></P><P>Thanks in Advance.</P><P>Amar <IMG src="https://community.qlik.com/legacyfs/online/emoticons/sad.png" /></P></BODY></HTML> Mon, 26 Jan 2026 18:19:17 GMT amars 2026-01-26T18:19:17Z Document CALS Assignment issue https://community.qlik.com/t5/QlikView/Document-CALS-Assignment-issue/m-p/437842#M1271116 <HTML><HEAD></HEAD><BODY><P>Hi all,</P><P></P><P>We are using Qlikview Server 11, yesterday there was some requirement to <SPAN style="color: #008000;"><STRONG>change</STRONG> </SPAN>the <SPAN style="color: #008000;"><STRONG>Mounted Folder name </STRONG></SPAN>for one of the Dashboard.</P><P>Even after changin the Mounted Folder name the <SPAN style="color: #008000;"><STRONG>reload schedule kept showing the same old name while scheduling dependent Tasks</STRONG></SPAN>.</P><P></P><P>Like <SPAN style="color: #008000;"><STRONG>Old Mount Name\Dashboard Name</STRONG>.</SPAN></P><P></P><P>So I <SPAN style="color: #008000;"><STRONG>deleted the Mounted folder from the Accesspoint</STRONG></SPAN>, <SPAN style="color: #008000;"><STRONG>saved the change</STRONG> and <STRONG>created a new mounted folder with new name</STRONG></SPAN>. Now the new name/Dashboard Name was available for scheduling.</P><P></P><P>In this process when we checked for the <SPAN style="color: #008000;"><STRONG>Document CALS for the dashboard were lost</STRONG></SPAN>. As I <SPAN style="color: #008000;"><STRONG>didn't changed the physical Folder</STRONG></SPAN> I <SPAN style="color: #008000;"><STRONG>expected the CALS to be available</STRONG></SPAN> after creating the new Mount Folder.</P><P></P><P>Now the Server shows <SPAN style="color: #008000;"><STRONG>150 CALS available out of 200</STRONG> </SPAN>and the dashboard still does not shows the Document CALS.</P><P>Can any one suggest any solution to <STRONG>recover all Document CALS</STRONG> and also to use the <STRONG>Doc Cal File for the Dashboard to assign the user back</STRONG> again.</P><P></P><P>Thanks in Advance.</P><P>Amar <IMG src="https://community.qlik.com/legacyfs/online/emoticons/sad.png" /></P></BODY></HTML> Mon, 26 Jan 2026 18:19:17 GMT https://community.qlik.com/t5/QlikView/Document-CALS-Assignment-issue/m-p/437842#M1271116 amars 2026-01-26T18:19:17Z Re: Document CALS Assignment issue https://community.qlik.com/t5/QlikView/Document-CALS-Assignment-issue/m-p/437843#M1271120 <HTML><HEAD></HEAD><BODY><P>You will need to contact support for help with this.</P><P></P><P>Bill</P></BODY></HTML> Wed, 08 May 2013 15:01:56 GMT https://community.qlik.com/t5/QlikView/Document-CALS-Assignment-issue/m-p/437843#M1271120 Bill_Britt 2013-05-08T15:01:56Z