topic Re: Need help on enabling web ticket in 10 SR2 in QlikView

Need help on enabling web ticket in 10 SR2

prabhu0505 — Mon, 26 Jan 2026 18:19:17 GMT

Hi All,

Need help in enabling web ticket in 10 SR2, experienced setting up Qv11.

Any help is really very much appreciated.

Thanks,

Saravana Prabhu

Re: Need help on enabling web ticket in 10 SR2

Bill_Britt — Wed, 24 Apr 2013 20:58:55 GMT

Hi,

You might be able to find some help here.

Bill

Re: Need help on enabling web ticket in 10 SR2

danielrozental — Wed, 24 Apr 2013 22:34:25 GMT

Beware that there were no web tickets in QV10, only tickets. Very similar but not exactly the same.

Re: Need help on enabling web ticket in 10 SR2

prabhu0505 — Thu, 25 Apr 2013 12:41:47 GMT

Bill,

That is for QV 11 right, but I need to setup in QV10 environment.

Can you pls. share something on that?

Thanks & Regards,

Saravana Prabhu

Re: Need help on enabling web ticket in 10 SR2

prabhu0505 — Thu, 25 Apr 2013 12:43:54 GMT

Daniel,

Can you pls. share what they are?

It's entirely new stuff what I'm hearing from you.

Thanks & Regards,

Saravana Prabhu

Re: Need help on enabling web ticket in 10 SR2

Bill_Britt — Thu, 25 Apr 2013 13:05:46 GMT

The setup is the same in 10 & 11 the only difference is that WebTicket wasn't there and your call was to GetTicket.aspx.

Maybe, someone can help you here. I am not a .net programmer so I can't write the code that is required.

Bill

Re: Need help on enabling web ticket in 10 SR2

Thu, 25 Apr 2013 16:24:20 GMT

Attached is a document we used for setting up ticketing in 10. We are on a custom patch before sr4 but should be ok for you. I am seeing if I have any more information.

Re: Need help on enabling web ticket in 10 SR2

Bill_Britt — Thu, 25 Apr 2013 18:21:27 GMT

Hi Forrest,

Do you have a copy of the QvsTicket_WebServices.htm you can posts?

Bill

Re: Need help on enabling web ticket in 10 SR2

Thu, 25 Apr 2013 19:03:27 GMT

Bill,

I am looking for one now that I can clean up and post.

Re: Need help on enabling web ticket in 10 SR2

Thu, 25 Apr 2013 19:06:12 GMT

Found the whole package. We use ticketing with SSO also. Hope this helps.

Re: Need help on enabling web ticket in 10 SR2

prabhu0505 — Fri, 26 Apr 2013 05:53:27 GMT

Thanks Forrest and Bill.

I'll check update you the status..

Thanks & Regards,

Saravana Prabhu

Re: Need help on enabling web ticket in 10 SR2

Fri, 26 Apr 2013 19:32:12 GMT

Hi Forrest,

After uploading the above files and changing the web.config file, we are getting the below error while opening the 'Authentication' feature in IIS.

filename:\\?\C:inetpub\wwwroot\Ticket\web.config

Line number : 41

Error: Configuration section not allowed to be set below application

Do you know whats wrong with the config setting?

Thanks - Senthil

Re: Need help on enabling web ticket in 10 SR2

Fri, 26 Apr 2013 19:41:36 GMT

Please ignore the previous error, I am not getting this error after changing "ticket" as application in IIS.

But the issue is we are not getting the ticket after clicking on "ticket: button. What would have gone wrong? Is there a way to debugg?

Thanks - Senthil.

Re: Need help on enabling web ticket in 10 SR2

Sat, 27 Apr 2013 12:50:55 GMT

Senthil,

Did you modify the htm page to match your environment? Also do you have application pools setup for this?

Re: Need help on enabling web ticket in 10 SR2

prabhu0505 — Mon, 29 Apr 2013 09:07:18 GMT

Hi Forrest,

Yes we've modified it to match our environment.

Do we need service account credentials or any Qlikview Admin credentials are enough?

Thanks & Regards,

Saravana Prabhu

Re: Need help on enabling web ticket in 10 SR2

Mon, 29 Apr 2013 15:28:30 GMT

Saravana,

Under our website we created a ticket application directory and pointed it to our ticket folder. We use the same app pool that is used for our QVAjaxZfc application directory. The ticket directory is under our QlikView/Web/ directory. Your web.config looks good. I see in your htm file that you are using the plugin? We use the Ajax client for our piece so it points to the QvAjaxZfc folder like this.

window.open("/QvAJAXZfc/opendoc.htm?document=Your document.qvw&ticket="

the plugin directory seems to have the opendoc.htm so no clue why that would not be working. I would really need to see or understand how your IIS is laid out.

Re: Need help on enabling web ticket in 10 SR2

Bill_Britt — Mon, 29 Apr 2013 17:00:05 GMT

Hi,

I am not a pro at this stuff, but here is the URLs I use for testing.

To get a ticket

http://qv10/QvAjaxZfc/GetTicket.aspx?cmd=<Global method="GetTicket"><UserId>qv10\User5</UserId></Global>

After I have a ticket I put it in this and send it.

http://qv10/QvAJAXZfc/Authenticate.aspx?type=html&webticket=44A61327A0FEDE2328C7BFC4613DA1C4B76E5F1B&try=http://qv10/QvAJAXZfc/opendoc.htm?document=Films.qvw&host=qvs@qv10

This works for me. So I would think you would have to do the same.

Bill

Re: Need help on enabling web ticket in 10 SR2

prabhu0505 — Tue, 30 Apr 2013 14:01:33 GMT

Hi Bill and Forrest,

I'm getting the below error message when I try to access the link shared by Bill.

Thanks & Regards,

Saravana Prabhu

Re: Need help on enabling web ticket in 10 SR2

prabhu0505 — Tue, 30 Apr 2013 14:01:49 GMT

Hi Bill and Forrest,

I'm getting the below error message when I try to access the link shared by Bill.

Thanks & Regards,

Saravana Prabhu

Re: Need help on enabling web ticket in 10 SR2

Bill_Britt — Tue, 30 Apr 2013 14:14:47 GMT

Hi,

I just tried the link and using SSL. I was thinking that SSL might be the issue, but I don't have an issue with getting a ticket.

Bill