topic Re: Reg : 500 - Internal server error. in QlikView

Reg : 500 - Internal server error.

Mon, 26 Jan 2026 18:19:17 GMT

Hi,

I am having the problem with the accessing the Accesspoint of Qlikview(500 - Internal server error.). We are using the Qlikview Server with IIS Configuration version 11. When i check the log. I was geeting the below list of errors.

System.Exception: Failed to retrieve document list from the specified QVS

at QMSBackendCore.Service.ServiceImpl.GetUserDocumentList(Guid qvsID)

at QMSBackendCore.Service.ServiceImpl.Diagnostics.CacheDocumentAvailable()

It was working fine upto yesterday Afternoon. What we have did is we have changed the Password of the AdminUser which all services is running on that user.

We have changed the new password for each and every service as well as Active Directory. then after suddenly its got this problem.

I have restarted the all services. but its not working. Assist me on this.

Regards,

Santhosh G

Re: Reg : 500 - Internal server error.

Bill_Britt — Fri, 05 Apr 2013 12:05:00 GMT

Hi,

Did you change the password in IIS for the application Pool?

Bill

Re: Reg : 500 - Internal server error.

Fri, 05 Apr 2013 12:15:17 GMT

Hi Bill,

I think no. Let me check and do it.

Regards,

Santhosh G

Re: Reg : 500 - Internal server error.

Fri, 05 Apr 2013 12:42:22 GMT

Hi Bill,

Can you please assist me where exactly its available and where do i change.

Regards,

Santhosh G

Re: Reg : 500 - Internal server error.

Fri, 05 Apr 2013 13:43:28 GMT

Hi Bill,

I have changed in the APplication Pool also. Still the problem is same.

Any other settings?

ANd one more thing, I hae changed some script in Web.Config and again i have replaced with the default one. May be problem with this?

Regards,

Santhosh G

Re: Reg : 500 - Internal server error.

Bill_Britt — Fri, 05 Apr 2013 13:49:10 GMT

Hi, Hope this will help.

Bill

Re: Reg : 500 - Internal server error.

Fri, 05 Apr 2013 13:56:46 GMT

Thanks Bill, I tried with this.Still problem is same

Re: Reg : 500 - Internal server error.

dde — Mon, 08 Apr 2013 12:03:37 GMT

Assuming you corrected the password on the screen Bill mentioned, did you restart IIS afterwards (do an IISRESET from a Command Prompt)?

Re: Reg : 500 - Internal server error.

Tue, 09 Apr 2013 06:09:03 GMT

Hi Dave,

I have done the restart services. Still same problem,

Regards,

Santhosh G