topic Re: Error: Could not close the SourceDocument in QlikView

Error: Could not close the SourceDocument

Mon, 26 Jan 2026 18:19:17 GMT

I'm having recent issues with a specific reload task. The job takes an average of an hour to reload. The script and data reloads successfully, but when it attempts to close the reloaded source document, I get the following error messages:

(2013-01-09 11:36:14) Information: The Source Document was reloaded successfully.

(2013-01-09 11:36:14) Information: Initializing Reload (0), Finished (3136885)

(2013-01-09 11:36:14) Information: Reload finished successfully.

(2013-01-09 11:36:14) Information: Saving document

(2013-01-09 11:39:05) Information: Initializing save (0), Copying permissions to new file (125), Saving E:\QlikViewDocuments\SourceDocuments\SD\4412f738-5bb2-4ec7-a5ad-418fbdcfac01_Global_Lead_Time_Metrics.qvw.tmp (140), Moving temp file to new file. Attempt= 1 (171054), Deleting old file (171054)

(2013-01-09 11:39:06) Information: Closing the document.

(2013-01-09 11:39:28) Error: Could not close the SourceDocument. Exception=The currently executing operation was aborted.

(2013-01-09 11:39:28) Warning: The QlikView Engine isn't responding to close command, it will be killed (Please ignore logged errors about the kill).

(2013-01-09 11:39:28) Information: Killing the QlikView Engine. ProcessID=2972

(2013-01-09 11:39:28) Information: Closed the QlikView Engine successfully. ProcessID=2972

(2013-01-09 11:39:28) Information: Initializing (0), Finished (22292)

(2013-01-09 11:39:28) Error: Reload failed. Distribution skipped.

(2013-01-09 11:39:28) Error: The task "Reload Lead Time Dashboard" failed. ErrorCount=2

I did read in another thread something about SECONDSTOWAITBEFOREQVBKILL in the config file, but I think that might be outdated as I did not see that parameter in my qds config file

Server version: QV 10 SR 3 (10.00.9070.7)

Re: Error: Could not close the SourceDocument

Bill_Britt — Wed, 09 Jan 2013 19:51:39 GMT

What version of QlikView are your running?

Bill

Re: Error: Could not close the SourceDocument

Wed, 09 Jan 2013 20:00:12 GMT

We're running QV 10 SR 3 (10.00.9070.7). Updated in the original post.

Re: Error: Could not close the SourceDocument

Bill_Britt — Wed, 09 Jan 2013 20:08:36 GMT

I would upgrade to SR6 and see if that will correct your issue.

Bill

Re: Error: Could not close the SourceDocument

Wed, 09 Jan 2013 21:33:51 GMT

I'll investigate an upgrade to SR6. The interesting thing is we have a development environment with the exact same data and these reloads are not problematic there.

Re: Error: Could not close the SourceDocument

Tue, 14 May 2013 09:23:14 GMT

Hi Martin,

How did you solve your problem?

I have the same problem on Qlikview Server 11 SR2.

The document is quite big (about 10GB) and server spends about 20 minutes to save it,

I try to set longer timeout on Triggers tab of Task but it doesn't solve the problem.

Any suggestion?

Re: Error: Could not close the SourceDocument

Thu, 16 May 2013 06:43:29 GMT

Just a workaround, set to 2 or 3 the "Number of tries", the second attempt seems to work properly.

Re: Error: Could not close the SourceDocument

korsikov — Tue, 15 Nov 2016 08:37:32 GMT

this line is not pressent in default conf file. You need simple add this line, like this

<add key="SECONDSTOWAITBEFOREQVBKILL" value="60" />