topic Re: Qlikview server : Services DSC & QVWS down, Reload engine down in QlikView

Qlikview server : Services DSC & QVWS down, Reload engine down

Mon, 26 Jan 2026 18:19:17 GMT

Hi,

I have a qlikview palteform 11 on a W2008 OS with a licence server . The name of server is srs2ro-vmpilote For some time these two services appears in red (status disconnected , Failed to contact the service).

I have an orange headband(banner) which indicates " Two or more services are down "

Having looked on the forum those errors, I modified in the Qlikview management console the URL of the two services in (system/setup/ ) by replacing the name of the machine by 'localhost' . I restart the computer . The services are now green but the banner indicates "Reload Engine@srs2ro-vmpilote is down'

I saw nothing convincing on the forum for this error. Somebody has an idea ?. Thank you

Re: Qlikview server : Services DSC & QVWS down, Reload engine down

Miguel_Angel_Baeyens — Mon, 03 Sep 2012 11:47:52 GMT

Hi,

There are some known issues with long machine names and QlikView services. I'd recommend you to log a case with support@qlik.com and in any case, rename the computer if possible to a smaller name, without any non alphabetic character. Localhost and the IP address will do, since there is no issue in resolving the name of the computer.

Hope that makes sense.

Miguel

Re: Qlikview server : Services DSC & QVWS down, Reload engine down

dde — Tue, 04 Sep 2012 14:24:15 GMT

Have you tried changing the QVS URL to localhost also? I can't remember where the ReloadEngine (in effect the Distribution Service) gets it's URL from when you don't have Publisher.

Re: Qlikview server : Services DSC & QVWS down, Reload engine down

Tue, 11 Sep 2012 10:50:40 GMT

Hi,

I tried it but I have a message

"A cluster was added , please enter the control number"

But my licence is not a cluster licence anc I have no control number.

I don't try rename my server with alphabetics characrter because it's

difficut in my context.

Cordialement,

(Embedded image Yves de Bellabre

moved to file:

pic00491.gif) Système et Bases de données

Pôle MTS

Tel: 05 24 57 22 04

Tel: 05 57 97 97 97 poste 2463

Yves.debellabre@scaso.fr

P Respectons

l'environnement.

Merci de

n'imprimer ce

mail qu'en cas

de nécessité

De : Dave Denscombe <qcwebmaster@qlik.com>

A : debellabre <yves.debellabre@scaso.fr>

Date : 04/09/2012 16:24

Objet : [Deployment and Management (Server/Publisher/AJAX/IE/Web

Parts)] - Re: Qlikview server : Services DSC & QVWS down,

Reload engine down

Re: Qlikview server : Services DSC & QVWS down, Reload engine down

dde — Tue, 11 Sep 2012 10:53:49 GMT

The bit in the message about Clustering is a red herring, it will always do this if you do anything to the QVS URL. (the reason why Clustering is mentioned is that normally you'd only modify this screen when adding nodes to a cluster).

You should have a Control Number that was supplied to you with your Licence Key.

Thanks

Dave

Re: Qlikview server : Services DSC & QVWS down, Reload engine down

Tue, 11 Sep 2012 12:23:40 GMT

Good !

The renommage of the URL worked and I have no more the error message on

Scheduler.

One thank you

(Embedded image moved to file: pic00491.gif)

Cordialement,

(Embedded image Yves de Bellabre

moved to file:

pic02995.gif) Système et Bases de données

Pôle MTS

Tel: 05 24 57 22 04

Tel: 05 57 97 97 97 poste 2463

Yves.debellabre@scaso.fr

P Respectons

l'environnement.

Merci de

n'imprimer ce

mail qu'en cas

de nécessité

De : Dave Denscombe <qcwebmaster@qlik.com>

A : debellabre <yves.debellabre@scaso.fr>

Date : 11/09/2012 12:54

Objet : [Deployment and Management (Server/Publisher/AJAX/IE/Web

Parts)] - Re: Qlikview server : Services DSC & QVWS down,

Reload engine down

Re: Qlikview server : Services DSC & QVWS down, Reload engine down

stevedark — Tue, 15 Jan 2013 11:23:22 GMT

Hi there,

Surprised to see this is still an issue in QV11.2. The server name was not long, but did contain two hyphens. Replacing with qvp://localhost/ in System / Setup resolved the issue.

Thanks Miguel!

- Steve

Re: Qlikview server : Services DSC & QVWS down, Reload engine down

Wed, 20 Mar 2013 06:58:47 GMT

Hi,

I have a scenario where my Server Name does not content non-alphabet character and the length of my Server Name also within 8 character, unfortunately, QVW Reload Failed and Reload Engine Down message are constantly happened.

Please advice.....

Regards,

Kho

Re: Qlikview server : Services DSC & QVWS down, Reload engine down

Emmanuelle__Bustos — Tue, 29 Oct 2013 16:38:39 GMT

debellabre

Hi You should post this as answered.

Regards!

Re: Qlikview server : Services DSC & QVWS down, Reload engine down

jaimeaguilar — Tue, 29 Oct 2013 16:54:51 GMT

I had the same issue yesterday, I think in my case was that my computer name has a space, but I haven't been able to rename it. However, it got fixed by rebooting and reentering user name and password in services

Re: Qlikview server : Services DSC & QVWS down, Reload engine down

joffremota — Thu, 06 Mar 2014 18:37:34 GMT

Worked changing my QVS's URL from the server's name to localhost.

Re: Qlikview server : Services DSC & QVWS down, Reload engine down

haty — Mon, 28 Apr 2014 12:36:22 GMT

Thanks Steve, changing service URLs to localhost instead of the server name fixed it for me to. Used to work fine with the server name and then for no apparent reason it stopped, very strange.

Re: Qlikview server : Services DSC & QVWS down, Reload engine down

rogerioalmeida — Tue, 10 Mar 2015 20:41:10 GMT

Good evening everyone,

I did the installation of the SR version: 09 and happened the same situation.

I did the tests mentioned by all of the above and can not solve the problem.

The solution was to install the SR version: 10 so the issue is resolved.

Hope this helps someone else.

Rogério Almeida

Re: Qlikview server : Services DSC & QVWS down, Reload engine down

nesawant — Thu, 09 Mar 2017 14:07:37 GMT

Hi,

I am facing same issue & directory & webserver services are not running even after changing server name to local host in QMC.

Can someone please help?

Best regards,

Neha

Re: Qlikview server : Services DSC & QVWS down, Reload engine down

andreasasenterp — Mon, 15 May 2017 11:32:56 GMT

I think you need to restart "QlikView Distribution Service"

Re: Qlikview server : Services DSC & QVWS down, Reload engine down

Sat, 03 Jun 2017 21:19:57 GMT

hello everyone:

I have the same problem, with version 12. I installed on windows server 2012 R2, and the qlikview server is against the domain. What I've seen is that when the Qlik services are not with an active directory user with administrator permissions, such as the operating system localsystem user, the services do not go up. If a user with Active Directory administrator permissions is placed, if they upload without problem. I did another test with a server independent of the operating system, and the platform does not go up either. I'm doing tests to determine what happens.