topic Scheduled Reloads - Reload Engine reports "Failed to Contact Service" in QlikView

Scheduled Reloads - Reload Engine reports "Failed to Contact Service"

Mon, 26 Jan 2026 18:19:17 GMT

Hi,

I've got an issue with Qlikview server's automatic document reloads. I can't seem to get them to run.

Couple key points:

I've got the system setup to reload every 6 hours.
I've confirmed that the services are running, and are running under a user account which is both a system Administrator and Qlikview Administrator.
There are no errors when manually reloading.
I am seeing the error in Qlikview Enterprise Management Console > Status > Services. Reload engine is marked with a red X, status Disconnected, Message is "Failed to contact service."

Any help you guys could provide is most appreciated.

Cheers,

Ben

Re: Scheduled Reloads - Reload Engine reports "Failed to Contact Service"

Mon, 20 Aug 2012 05:08:00 GMT

Bump.

Anyone have any advice on this one?

Re: Scheduled Reloads - Reload Engine reports "Failed to Contact Service"

michael123 — Mon, 20 Aug 2012 08:11:31 GMT

Are you sure your license has been properly applied? Also, sometimes when installing, depending on OS, you need to reboot server for services and roles to work.

/Michael

Re: Scheduled Reloads - Reload Engine reports "Failed to Contact Service"

Tue, 21 Aug 2012 22:46:10 GMT

Thanks Michael,

I'll give it a go.

Cheers,

Ben

Re: Scheduled Reloads - Reload Engine reports "Failed to Contact Service"

gainkarthi — Tue, 04 Sep 2012 12:09:07 GMT

Ben,

Whether it was working fine after the reboot ?. Error message is disappeared now ?

Regards,

Karthi

Re: Scheduled Reloads - Reload Engine reports "Failed to Contact Service"

Wed, 31 Oct 2012 05:26:30 GMT

Hi,

Not working after the reboot, have started a support ticket and am working through with Qlikview.

Will update this post when the problem is resolved.