topic Re: Pérdida Licencia Usuario Administrador / Loss User Admin License in QlikView https://community.qlik.com/t5/QlikView/P%C3%A9rdida-Licencia-Usuario-Administrador-Loss-User-Admin-License/m-p/337551#M1275822 <HTML><HEAD></HEAD><BODY><P>Someone knows the solution for this problem?</P><P></P><P>Thanks and regards,</P></BODY></HTML> Fri, 16 Nov 2012 09:05:40 GMT 2012-11-16T09:05:40Z Pérdida Licencia Usuario Administrador / Loss User Admin License https://community.qlik.com/t5/QlikView/P%C3%A9rdida-Licencia-Usuario-Administrador-Loss-User-Admin-License/m-p/337550#M1275819 <HTML><HEAD></HEAD><BODY><P>Buenos días, después de un reinicio no programado del servidor, al intentar acceder a qv.exe para modificar un .qvw con el usuario administrador, aparece el siguiente mensaje:</P><P>______________________________________________________________________________________________________________________________</P><P></P><P>Good morning, <SPAN id="result_box" lang="en">after an <SPAN class="hps">unscheduled</SPAN> <SPAN class="hps">reboot of</SPAN> <SPAN class="hps">the server,</SPAN> <SPAN class="hps">when we trying to access</SPAN> <SPAN class="hps">qv.exe</SPAN> <SPAN class="hps">to modify a .q</SPAN><SPAN class="hps">vw</SPAN> <SPAN class="hps">with</SPAN> <SPAN class="hps">the admin user</SPAN><SPAN>, the following</SPAN> <SPAN class="hps">message appears:</SPAN><SPAN class="hps"></SPAN></SPAN></P><P><IMG __jive_id="17787" alt="error_licencia_01.JPG" class="jive-image-thumbnail jive-image" src="https://community.qlik.com/legacyfs/online/17787_error_licencia_01.JPG" width="450" /></P><P>Anteriormente, la licencia estaba asignada y funcionaba correctamente.De todas maneras, volvemos a introducir la información de licencia almacenada en el LEF:</P><P>______________________________________________________________________________________________________________________________</P><P></P><P><SPAN id="result_box" lang="en"><SPAN class="hps">Previously</SPAN>, the license <SPAN class="hps">was assigned</SPAN> <SPAN class="hps">and it worked</SPAN> <SPAN class="hps">correctly. </SPAN><SPAN class="hps">Anyway,</SPAN> we have reintroduced the<SPAN class="hps"> information</SPAN> <SPAN class="hps">stored in the</SPAN> <SPAN class="hps">LEF:</SPAN></SPAN></P><P><IMG __jive_id="17788" alt="error_licencia_02.JPG" class="jive-image-thumbnail jive-image" src="https://community.qlik.com/legacyfs/online/17788_error_licencia_02.JPG" width="450" /></P><P>Qlikview nos indica que ha sido validada correctamente y que será efectiva con el siguiente inicio en QV:</P><P>______________________________________________________________________________________________________________________________</P><P></P><P><SPAN id="result_box" lang="en"><SPAN class="hps">QlikView indicates that the license</SPAN> <SPAN class="hps">has been validated</SPAN> <SPAN class="hps">properly and</SPAN> <SPAN class="hps">be effective</SPAN> <SPAN class="hps">with</SPAN> <SPAN class="hps">the next start</SPAN> <SPAN class="hps">on</SPAN> <SPAN class="hps">QV:</SPAN></SPAN></P><P><IMG __jive_id="17789" alt="error_licencia_03.JPG" class="jive-image-thumbnail jive-image" src="https://community.qlik.com/legacyfs/online/17789_error_licencia_03.JPG" width="450" /></P><P>He intentado volver a acceder, reiniciar el servicio, loguearme nuevamente con el usuario, pero el resultado es el mismo, me vuelve a indicar que no puede obtener los datos de la licencia y que únicamente puedo entrar usando una licencia de préstamo:</P><P>______________________________________________________________________________________________________________________________</P><P></P><P><SPAN id="result_box" lang="en"><SPAN class="hps">I tried</SPAN> <SPAN class="hps">re-enter</SPAN>, I <SPAN class="hps">restart the service and I login again</SPAN>, but the result <SPAN class="hps">is the same. A</SPAN><SPAN class="hps">nother indication that</SPAN> Qlikview can't<SPAN class="hps"> get the</SPAN> <SPAN class="hps">license data</SPAN> <SPAN class="hps">and</SPAN> <SPAN class="hps">I can only</SPAN> <SPAN class="hps">log using</SPAN> <SPAN class="hps">a license</SPAN> <SPAN class="hps">of</SPAN> <SPAN class="hps">lending:</SPAN></SPAN></P><P><IMG __jive_id="17791" alt="error_licencia_04.JPG" class="jive-image-thumbnail jive-image" src="https://community.qlik.com/legacyfs/online/17791_error_licencia_04.JPG" width="450" /></P><P></P><P>Desde la Enterprise Management Console la información de licencia es correcta y es más, a los usuarios finales no les afecta, siguen funcionando las CAL.</P><P></P><P>¿Por qué no me reconoce la licencia de forma definitiva?</P><P>¿Puede estar corrupto el perfil de qv para el usuario administrador?</P><P></P><P>Gracias y un saludo,</P><P>______________________________________________________________________________________________________________________________</P><P></P><P><SPAN id="result_box" lang="en"><SPAN class="hps">From the</SPAN> <SPAN class="hps">Enterprise</SPAN> <SPAN class="hps">Management Console, the</SPAN> <SPAN class="hps">license information</SPAN> <SPAN class="hps">is correct and</SPAN> <SPAN class="hps">indeed,</SPAN> <SPAN class="hps">end users</SPAN> <SPAN class="hps">are not affected</SPAN>, the CAL's still working<SPAN class="hps">.</SPAN><BR /><BR /> <SPAN class="hps">Why not</SPAN> <SPAN class="hps">recognize me</SPAN> <SPAN class="hps">permanently</SPAN>?<BR /><BR /> <SPAN class="hps">Can</SPAN> <SPAN class="hps">be corrupted</SPAN> the <SPAN class="hps">qv</SPAN> <SPAN class="hps">profile</SPAN> <SPAN class="hps">for root</SPAN>?<BR /><BR /> <SPAN class="hps">Thanks and</SPAN> <SPAN class="hps">regards,</SPAN></SPAN></P></BODY></HTML> Mon, 26 Jan 2026 18:19:17 GMT https://community.qlik.com/t5/QlikView/P%C3%A9rdida-Licencia-Usuario-Administrador-Loss-User-Admin-License/m-p/337550#M1275819 2026-01-26T18:19:17Z Re: Pérdida Licencia Usuario Administrador / Loss User Admin License https://community.qlik.com/t5/QlikView/P%C3%A9rdida-Licencia-Usuario-Administrador-Loss-User-Admin-License/m-p/337551#M1275822 <HTML><HEAD></HEAD><BODY><P>Someone knows the solution for this problem?</P><P></P><P>Thanks and regards,</P></BODY></HTML> Fri, 16 Nov 2012 09:05:40 GMT https://community.qlik.com/t5/QlikView/P%C3%A9rdida-Licencia-Usuario-Administrador-Loss-User-Admin-License/m-p/337551#M1275822 2012-11-16T09:05:40Z