topic Re: Error while reloading the QlikView from publisher in QlikView

Error while reloading the QlikView from publisher

Mon, 26 Jan 2026 18:19:17 GMT

Hi all,

We are getting the below error mesage from the QEMC, while publishing the reports. This reports was working fine two days ago. We have not made any change in the

server settings.

Please could you help us how to fix this issue.

(2012-07-03 07:58:09) Information: Failed to allocate new QlikView Engine. Retrying (2)! Current usagecount=4 of 4

(2012-07-03 07:59:09) Information: Failed to allocate new QlikView Engine. Retrying (2)! Current usagecount=4 of 4

(2012-07-03 08:01:09) Information: Failed to allocate new QlikView Engine. Retrying (2)! Current usagecount=4 of 4

(2012-07-03 08:04:10) Information: Failed to allocate new QlikView Engine. Retrying (2)! Current usagecount=4 of 4

(2012-07-03 08:08:11) Information: Failed to allocate new QlikView Engine. Retrying (2)! Current usagecount=4 of 4

Please let us know if any more information is required.

Thanks,

Sijo Joseph

Re: Error while reloading the QlikView from publisher

Bill_Britt — Tue, 03 Jul 2012 10:11:23 GMT

Basically, you don't have a QVB available to do the task. If you look you can see that the 4 that is allotted is in use.

Current usagecount=4 of 4

How many processor do you have in the server?

Bill

Re: Error while reloading the QlikView from publisher

Tue, 03 Jul 2012 10:23:02 GMT

Thanks for the details.

Is this means we should only run 4 jobs at a time. If we run more than 4 will it fail / hang?

Please find the details updated in in our QEMC settings.

Max number of simultaneous QlikView engines for distribution - 4

Max number of simultaneous QlikView engines for administration: -20

Thanks,

Sijo Joseph

Re: Error while reloading the QlikView from publisher

Bill_Britt — Tue, 03 Jul 2012 10:25:49 GMT

Hi Sijo,

That is correct. However, you should only set this for the number of processors you have, but there is a limit set by Microsoft of 10. If you have more than 10 there is a registry setting that has to be changed.

Bill

Re: Error while reloading the QlikView from publisher

eurofactor — Tue, 03 Jul 2012 13:20:01 GMT

Hello Bill Britt,

could you tell me which reg settings should be done?

Regards,

Re: Error while reloading the QlikView from publisher

Bill_Britt — Tue, 03 Jul 2012 13:26:44 GMT

Please remember you are editing the registry and you need to make a backup before starting. I would take the time to look at the Microsoft Knowledge Base articles to get a better understanding of what you are doing.

Desktop Memory Heap Registry change:

Change the registry setting:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session Manager\SubSystems\Windows

Change the GDI and User handle max count in the registry to SharedSection=1024,20480,2048

%SystemRoot%\system32\csrss.exe ObjectDirectory=\Windows
SharedSection=1024,20480,2048 Windows=On SubSystemType=Windows
ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3
ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl=Off
MaxRequestThreads=16

Default is 1024,3072,512 in x86 or 1024,20480,768 in x64

Read more on http://blogs.msdn.com/ntdebugging/archive/2007/07/05/desktop-heap-part-2.aspx

Read more about Desktop Heap on:
http://blogs.msdn.com/ntdebugging/archive/2007/01/04/desktop-heap-overview.aspx

Re: Error while reloading the QlikView from publisher

eurofactor — Tue, 03 Jul 2012 13:37:08 GMT

Thanks a lot for the quick answer....

Re: Error while reloading the QlikView from publisher

Bill_Britt — Tue, 03 Jul 2012 13:46:06 GMT

No problem, I hope it helps..

Bill

Re: Error while reloading the QlikView from publisher

Emmanuelle__Bustos — Thu, 14 Feb 2013 18:43:04 GMT

Bill Britt

Or anyone else knows if this works for QVS 10 as well as QVS 11 ?

Re: Error while reloading the QlikView from publisher

Bill_Britt — Thu, 14 Feb 2013 18:54:20 GMT

Yes, this should work on version 10 as well.

Re: Error while reloading the QlikView from publisher

Emmanuelle__Bustos — Thu, 14 Feb 2013 18:56:24 GMT

Ok, thank you in advance Bill

Re: Error while reloading the QlikView from publisher

Emmanuelle__Bustos — Tue, 30 Jun 2015 21:43:49 GMT

Hi Bill,

It's me again with a question about this old issue and related to OS Windows Server 2012 and 2012R2. I checked that the registry setting has the same values:

%SystemRoot%\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,20480,768 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=sxssrv,4 ProfileControl=Off MaxRequestThreads=16

So I think we should do the same changes to Windows SharedSection=1024,20480,2048 when using this OS.

But I just want to make sure about this, have you ever made this change?

Re: Error while reloading the QlikView from publisher

pat_agen — Wed, 28 Jun 2017 10:18:23 GMT

Hi Emanuelle,

this is a pretty old post but we just hit the same issue whilst migrating versions and servers, and in this case moving to a Windows Server 2012 R2.

Registry value has the default value as described above and changing it resolved the issues we were having when trying to run multiple concurrent tasks out of QMC.