topic Access point / Loading content on iPad in QlikView

Access point / Loading content on iPad

Mon, 26 Jan 2026 18:19:17 GMT

Hi everyone,

I know there are a lot of subjects around this particular problem but I couldn't find how to resolve it with them...

My configuration :

- Qlikview Small Business Edition Server v11

- IIS 7

- Framework .net 4

- NTFS authorization / prohibit anonymous

My server works perfectly well with :

IE / Firefox on desktop/laptop computers
Desktop client
Safari on my iPhone

However, when i try to go on the access point page with my iPad (using Safari), after typing my credentials, I am blocked on the "Loading content" page. I can't understand why this happens only with this device...

Have you ever had this kind of problem ? Do you know how to resolve it ?

Thanks in advance for your answers.

Regards,

Damien

Access point / Loading content on iPad

Wed, 07 Mar 2012 08:06:28 GMT

Hi,

it works perfectly with build 1149 + 1154 for me.

So, you (QV-Webserver/iPad) are in the same network (wifi?)

Access point / Loading content on iPad

Wed, 07 Mar 2012 09:41:34 GMT

Hi,

I am using a SBE 11.0.11154.0 and my iPad is in the same network (by WIFI) that my other devices.

Damien

Re: Access point / Loading content on iPad

Wed, 07 Mar 2012 10:38:42 GMT

Hi,

please go to your QMC -> Webserver -> Accesspoint -> Server connections. Change the server name from local to QVS@machinename

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Access point / Loading content on iPad

Wed, 07 Mar 2012 13:16:03 GMT

Hi,

Thanks for your answer. I tried and i restarted the server but I still have the same problem.

I attached a screenshot of it.

Regards,

Damien

Access point / Loading content on iPad

Wed, 07 Mar 2012 13:17:26 GMT

did you see the authentication like user\domain (up-right corner) ??

Access point / Loading content on iPad

Wed, 07 Mar 2012 13:22:59 GMT

Yes, I had to authenticate (classic pop-up with username/password) before being blocked on the loading content page.

Damien

Access point / Loading content on iPad

Wed, 07 Mar 2012 13:28:35 GMT

nope, like this:

Access point / Loading content on iPad

Wed, 07 Mar 2012 15:15:39 GMT

No, I can't access to this page, neither i can see the authentification domain/user on the top-left

Access point / Loading content on iPad

Wed, 07 Mar 2012 15:30:22 GMT

well, I guess you are in a protected or separeted wifi network. please check the QVWS / QVS logs and search for logins etc.

Access point / Loading content on iPad

Tue, 13 Mar 2012 18:17:51 GMT

I get the same Access point Loading. Does not matter if on the web server QVWS under Authentication I use Alway,Login or Never.

Same results

Re: Access point / Loading content on iPad

Tue, 13 Mar 2012 18:21:31 GMT

I am out of the office until 03/14/2012.

I will be out of office today for CSR (Corporate Social Responsibility). For any urgent request or escalation, kindly contact Nick-rcm Price or Jannette Lobemeier. Thanks

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Re: Access point / Loading content on iPad

mschroff — Thu, 01 Nov 2012 18:42:21 GMT

In my experience, this is caused by a port being blocked. I believe it's port 4750 or 4780. Can you check that on the iPad?