topic IE Plug-in Issue in QlikView

IE Plug-in Issue

Mon, 26 Jan 2026 18:19:17 GMT

Hello Experts

When he open the AccessPoint at the right side, on the top end he is able to see 'Download IE Plugin'. User has downloaded the plugin but it does not work. In the AccessPoint that 'Open with IE Plugin' is still disable.

Due to this user is able to see one of the document in the AccessPoint but unable to open it.

Can someone help me.

Anta

IE Plug-in Issue

deepakk — Fri, 17 Feb 2012 06:12:59 GMT

hi,

Which version of Qlikview you are using? If you are using Qv 10 SR4 and if your IE is 64 bit, then I think it will not support. QV 10 doesnt have 64 bit plugin support.

IE Plug-in Issue

ekech_infomotio — Fri, 17 Feb 2012 07:24:21 GMT

Hi Anta,

maybe a silly question:

Did the user only download the plugin but didn't install it?

regards,

Edgar

IE Plug-in Issue

Fri, 17 Feb 2012 09:01:15 GMT

No, I guess user is using QV10 SR3 or previuos version.

Anta

IE Plug-in Issue

Thu, 01 Mar 2012 14:15:40 GMT

Sorry for the late reply..!! User has downloaded & installed plugin. Still unable to see the document in AccessPoint.

Anta

IE Plug-in Issue

deepakk — Thu, 01 Mar 2012 16:38:45 GMT

hi,

Send a mail to support. explain to them the issue. Please update on the same

Deepak

IE Plug-in Issue

rajeshvaswani77 — Thu, 01 Mar 2012 22:06:36 GMT

restart system after plugin install

IE Plug-in Issue

Fri, 02 Mar 2012 06:17:28 GMT

Hi Deepak

I am working in a support. Request comes to me from user.

User has donloaded the plugin but still its not highlighted.

Anta

IE Plug-in Issue

deepakk — Fri, 02 Mar 2012 08:17:01 GMT

HI Anta,

I meant to say , write a mail to support@qlik.com. Tell them the issue. Explain them this issue is occuring on certain machine.

They will help you out.

Deepak

IE Plug-in Issue

Fri, 02 Mar 2012 09:52:19 GMT

ohh..!! Just silly question, with whichi Id I need to send then? Using corporate ID or personal ID

Anta

IE Plug-in Issue

deepakk — Fri, 02 Mar 2012 10:02:43 GMT

hi,

Your corporate ID. and Also send the document information.

Go to you Qlikview Managment console. Click the last tab (i think its system tab).. go to "ABOUT" tab. Select more details

Copy paste the below information to a word document and attach this information to them.

Deepak

IE Plug-in Issue

oxtontom — Fri, 02 Mar 2012 11:34:57 GMT

Hi a_thodge,

Check the version of the plugin install (should be in the default directory) and make sure it's up to date with your version of Qlik.

I had real trouble with anything above IE8. So I just use IE8 and that tends to solve any problem with the IE plug in.

Hope this helps

Tom

IE Plug-in Issue

Tue, 03 Apr 2012 13:01:13 GMT

Hi Anta,

We are facing same issue for one user , IE plugin option is not visible in accesspoint. He has reinstalled qv plugin many times and rebooted his system. using IE 8 and QV sr7.

If you have any solution please let us know

Thanks in advance!

Arunesh

IE Plug-in Issue

Wed, 04 Apr 2012 05:58:53 GMT

Hi Arunesh,

My issue was solved. User did the mistake that she is trying to open that document in Firefox thats not able to see IE option.

Anta