topic How to remove assigned CAL in QlikView

How to remove assigned CAL

Mon, 26 Jan 2026 18:19:17 GMT

Hello

I got the request from the user to remove CAL. Total there are 4 users, 1-> Named CAL assigned but the rest 3 users I am

not able to see any neither Document CAL nor Named CAL assigned to them. so how can delete CALs assigned to them?

I can see only that they have access to say 'abc.qvw' report. These 4 people left the organization.

Named CAL can be removed from QEMC-->Sysyem-->Licenses--> CAL-->Assigned CALs, from Assigned CALs

can I removed the named CAL assigned to one of the user.

Can some one help me into this ?

How to remove assigned CAL

SunilChauhan — Mon, 17 Oct 2011 07:40:29 GMT

QMEC-> User Document->Click on abc.qvw-> Document CALs->

if below this

Name	Last Used (UTC)	Quarantined Until (UTC) ^*

use is listed then click X sign at the end then refresh

do te same step for each user

then restart ther qlikview server from Services

start->run-> services.msc-> qlikview server-> restart

How to remove assigned CAL

Mon, 17 Oct 2011 07:47:51 GMT

But the problem is I am not able to see any Document CAL assigned to them

What I can see is : QEMC-->User-->User Management if I type the name of the user in the Document Tab I can see the name of the Document say 'abc.qvw'. and the request come to me was, removed the license.

How to remove assigned CAL

SunilChauhan — Mon, 17 Oct 2011 07:54:56 GMT

go to this path document cal is not for document Cal

on this tab it wwill show you what ever cal assign to user

How to remove assigned CAL

Mon, 17 Oct 2011 08:52:01 GMT

If I go to the same path i.e. QEMC-->User-->User Management-->CALs, I am not able to see any CAL value(Named/Document) that's why I am wondering. Does it mean that, no CAL is assigned to these users??

How to remove assigned CAL

SunilChauhan — Mon, 17 Oct 2011 08:56:27 GMT

QEMC-->User-->User Management-->CALs-> click on perticular document (abc.qvw)

if there is no cal value then it means there s no Cal assignt ot perticlar document.

How to remove assigned CAL

Miguel_Angel_Baeyens — Mon, 17 Oct 2011 08:57:21 GMT

Hi,

Go instead to the QEMC, System, Licenses, QlikView Server, click on QlikView Server (not Publisher) and in the right part browse to "Client Access Licenses (CALs)", "Assigned CALs". You will see there how which users have licenses assigned.

Check the "History" menu as well to see when they used their licenses last.

Hope that helps.

Miguel Angel Baeyens

BI Consultant

Comex Grupo Ibérica

How to remove assigned CAL

Miguel_Angel_Baeyens — Mon, 17 Oct 2011 09:00:55 GMT

Hi Sunil,

That's not correct necessarily. There may be licenses assigned but not in use, that tab is intended to search for users, so by default is usually blank. The Licenses menu under the Setup part is the place to know who has Named CALs and details on the license.

Regards.

Miguel Angel Baeyens

BI Consultant

Comex Grupo Ibérica

How to remove assigned CAL

Mon, 17 Oct 2011 09:04:05 GMT

from QEMC-->System--> Licenses--> QlikView Server--> Client Access Licenses (CALs)-->Assigned CALs

click on 'X' mark, it will relaesed that license.

I can see only Named CAL trough this path, right?? I have removed user like this way.

But my Problem is I got request from user to removed license from 3 users.

From this path, QEMC-->User-->User Management-->CALs I can see that in CALs tab no license is assigned to them.

Does it mean that no license is assigned to them?

How to remove assigned CAL

Mon, 17 Oct 2011 09:09:18 GMT

Hi Miguel

Under the specified path i.e. QEMC-->System--> Licenses--> QlikView Server--> Client Access Licenses (CALs)-->Assigned CALs I am not able to fidn there names. Does it mean that no licnese is assigned to them ?

How to remove assigned CAL

Miguel_Angel_Baeyens — Mon, 17 Oct 2011 09:24:57 GMT

Hi,

If you clicked on the "X" sign on the Assigned CALs dialog from the System, Licenses menu, that's the way to do it right. They will be quarantined, and so they will appear now (a blue arrow will show instead of the red X). Should this page show no users, then there are no assignments at all (all licenses are available). Note that we mean Named CALs. Document CALs are set only in every document, so you need to go to the Documents tab, search for the document and remove the assignment there.

The User Management allows you to search for one particular user, and if it's configured properly, will return information on this user or users, including the licenses this user may have assigned. If you search for the three users you have removed, they will appear quarantined, or with no CALs assigned. That's ok.

Hope that helps.

Miguel Angel Baeyens

BI Consultant

Comex Grupo Ibérica

Re: How to remove assigned CAL

Miguel_Angel_Baeyens — Mon, 17 Oct 2011 09:29:40 GMT

Hi,

That's right, that means there are no licenses assigned. Check that the QEMC, System, Licenses, QlikView Server, Client Access Licenses (CALs), General, says

Named User CALs: 0 assigned (5 in license)

Or something similar all licenses are available (meaning no users have a license assigned). If that reads otherwise, you may have missed some steps, or users are still quarantined. Quarantine period is used to allow user to get his license back for 24 hours. After this mandatory period, then the license will be actually released so you can assign it to another user.

Does that make sense?

Miguel Angel Baeyens

BI Consultant

Comex Grupo Ibérica

How to remove assigned CAL

Mon, 17 Oct 2011 09:41:47 GMT

Hi Miguel

Thanks for the reply..!! yes I am not able to see those users in

QEMC-->System--> Licenses--> QlikView Server--> Client Access Licenses (CALs)-->Assigned CALs and

QEMC-->Documents--> User Documents, from this if I click on particular report say'abc.qvw' I am not able to see those user names.

So concluison is no license is assigned to them.

My question is if I go to QEMC-->Documents--> User Documents-->abc.qvw & in that 'Document CAL' if I didnot find there name it also means no licnese is assigned to them, right????

Re: How to remove assigned CAL

Miguel_Angel_Baeyens — Mon, 17 Oct 2011 09:47:08 GMT

Hi,

avantikat wrote:
Thanks for the reply..!! yes I am not able to see those users in
QEMC-->System--> Licenses--> QlikView Server--> Client Access Licenses (CALs)-->Assigned CALs and
QEMC-->Documents--> User Documents, from this if I click on particular report say'abc.qvw' I am not able to see those user names.

Then the licenses have been successfully removed.

avantikat wrote:
So concluison is no license is assigned to them.
My question is if I go to QEMC-->Documents--> User Documents-->abc.qvw & in that 'Document CAL' if I didnot find there name it also means no licnese is assigned to them, right????

That's correct. That means there are no Document CALs assigned to any user to that document. Document CALs and Named CALs are different, for what it's worth.

Please check the General information on your licenses availability as I mentioned in my previous post above, to make sure all of them are available.

Miguel Angel Baeyens

BI Consultant

Comex Grupo Ibérica

How to remove assigned CAL

Mon, 17 Oct 2011 10:20:57 GMT

I am able to see

Named User CALs: 245 assigned (250 in license)as they are assign for various users.

Re: How to remove assigned CAL

Miguel_Angel_Baeyens — Mon, 17 Oct 2011 10:23:29 GMT

Ok,

That seems correct. That means that you have 5 licenses available. All the 245 users assigned should be shown in the Assigned CALs tab in the QEMC, is that correct?

Regards.

Miguel Angel Baeyens

BI Consultant

Comex Grupo Ibérica